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Acura of Columbus

(3,165 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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I had a wonderful purchasing the new Acura TLX. Sales...

I had a wonderful purchasing the new Acura TLX. Sales consultant Treg is a excellent and we got a very good deal with them. Business manager Adam and Jason are also very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much! I am glad we were able to help. - John Connelly Owner/Acura Columbus

Very easy to deal with. I was able to most of it over the...

Very easy to deal with. I was able to most of it over the phone. They had the car and the paperwork all ready. Francesco took care of everything for me. Made it quick and easy! Highly recommend Francesco! Everyone I spoke with was very friendly and took care of everything! Top notch staff here!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Quick and easy! That is what we want. I am glad Francesco could help. Thanks for being our customer. - John Connelly Owner/Acura Columbus

Professional, informative, and smooth proces from start...

Professional, informative, and smooth proces from start to finish. The sales negotiation was not long or drawn out and made sure we drove different styles before choosing the one we liked. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the recommendation Kristin! We appreciate it - I am glad all went smoothly. Thanks, John Connelly Owner/Acura Columbus

excellent selection of all models of new cars. many late...

excellent selection of all models of new cars. many late model used cars, which includes certified vehicles. Acura Columbus is an excellent company to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for being our customer! We appreciate it. Thanks, John Connelly Owner/Acura Columbus

I wouldn’t think about buying a car anywhere else. I’m on...

I wouldn’t think about buying a car anywhere else. I’m on my 4th RDX. I love the vehicle and the tremendous service keeps me coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Jim - you are part of the family for sure! - John

Great

Steve Ault was great to work with . He and worked to secure a fair price for our new car. We are very happy with our purchase and would highly recommend Steve and Acura Columbus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am glad Steve was able to help -- thank you for being our customer and thanks for the recommendation! - John Connelly Owner/Acura Columbus

Dave MacDonald will get you the deal you are looking for!

I worked with Dave to get a lease deal down within my budget and he helped me go through numerous options, find special offers, and get me within my budget. All while be up front and honest about the process the whole time. I highly recommend Dave and the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am so glad that Dave was able to help. Thanks for being our customer! - John Connelly Owner/Acura Columbus

Great customer service and attentive to your needs

Thank you for your great service. Highly recommend! Will definitely choose this location for my service needs in the future. Everyone was very friendly and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thanks David! You made our day. We really appreciate it. -- John Connelly Owner/Acura Columbus

We worked with David McDonald and Adam Hannah. They were...

We worked with David McDonald and Adam Hannah. They were absolutely awesome. They found the exact vehicle I wanted and worked to meet the price range I was in. Picked up my vehicle today site unseen until today. I absolutely love it. Exactly what they said it was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great to read, Jan! Thank you so much. I am glad that Dave and Adam were able to help make it easy. Thanks, John Connelly Owner/Acura Columbus

Best experience I've had.

The best car buying experience I have ever had. Our sales associate (Sam McHale) had the vehicle we were interested in ready to drive when we got there. We showed interest in a second (which we purchased) so he had it ready when we returned from the first test drive. They were willing to honor all online special offers with no hassle with the help of sales manager Brian Milliser. In the end they all worked well as a team to provide an amazing experience. Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am very glad Adam! Good to read that Sam, Adam and Brian were able to help. No hassle is good! Thanks also for leaving the Google review. - John Connelly Owner/Acura Columbus