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Acura of Columbus

(3,165 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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I tried to lease a TLX at another dealer but the were not...

I tried to lease a TLX at another dealer but the were not even in willing to listen to were I wanted to be on payments so I tried Columbus Acura and they were definitely willing to help in any way possible. I will definitely will go back for my next car. The salesman and financial side was easy to talk to. No pressure at this dealership. I highly recommend Columbus Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us the opportunity to help! We really appreciate your recommendation. Thanks, John Connelly Owner/Acura Columbus

Antonio was very pleasant to work with the purchase of my...

Antonio was very pleasant to work with the purchase of my Certified used RDX. He went over all the options and made the purchase of my car a pleasant experience. I would recommend him to anybody looking for Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I am glad Antonio could help! Thanks for the recommendation -- we really appreciate it. Thanks, John Connelly Owner/Acura Columbus

Just a great overall experience. No pressure, no false...

Just a great overall experience. No pressure, no false promises. Sam and the team were a pleasure to work with. They made the overall buying experience one of the best I have had the opportunity to be involved with. Every thing was delivered as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Excellent!! Love to read this. Thanks for giving us the opportunity to help. - John Connelly Owner/Acura Columbus

I worked with Dave MacDonald to purchase our new Acura...

I worked with Dave MacDonald to purchase our new Acura MDX. Dave made the process not only easy and stress free, but went out of his way to accommodate my requests. I highly recommend this salesperson and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Easy and stress free is great -- I am very glad that Dave could help. Thank you for being our customer. - John Connelly Owner/Acura Columbus

No pressure on the purchase and Nick was accommodating as...

No pressure on the purchase and Nick was accommodating as I test drove multiple vehicles over a couple of days. Nick explained some finance options that the other Acura dealership in town had not and with that we had a deal. Nick would have earned 5 stars maybe even 6 stars had I got the TLX for free!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks Scooter. I am glad that Nick could help. - John Connelly Owner/Acura Columbus

Nick was a pleasure to work with. The process was...

Nick was a pleasure to work with. The process was painless and Nick was very clear and upfront about everything. I will be back for to take a look for a Type-S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Painless is good! Thanks for the review. The Type-S should be around in early Spring 2021 -- I am looking forward to seeing it also. Thanks, John Connelly Owner/Acura Columbus

Incredibly happy with our RDX purchase. Dealership was...

Incredibly happy with our RDX purchase. Dealership was awesome. Easy transaction. Everyone was kind and very welcoming. Highly recommend. Ask for Nick Myers, he took care of all our concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the recommendation - we are glad to have you as our customer! I am glad Nick could help. Thanks, John Connelly Owner/Acura Columbus

Francisco is Very proessional, polite and fun. I really...

Francisco is Very proessional, polite and fun. I really enjoyed the Acura purchase experience. No pressure, just good information and pleasant atmosphere. Jason and John processed the sale quickly and gave me all the discounts I could have. The experience was effortless. A really cool dealership! Sincerely from a New Acura MDX Owner Judy Richardson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awesome -- thanks Judy! We are very glad to have you as our customer. Polite, fun, no pressure, effortless and cool -- exactly what we want and you should get! Thanks, John Connelly Owner/Acura Columbus

This is my fourth TL(X). I live 80 miles from this...

This is my fourth TL(X). I live 80 miles from this dealership and I bought a new TXL and never left my virus free home! I never personally touched the car I bought until it was delivered to my house. This was an absolute first for me! Using all available communication technology, the sales guys Sam and Tom got my deal completed, Sam delivered the car to my home, led the signing of all the papers and made the electronic connections to my home systems, etc. I am amazed. I am pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I love this review - definitely one of the best. I am very happy that Sam and Tom made it easy. New ideas and processes come out of tough times. I am glad we amazed you! Thanks, John Connelly Owner/Acura Columbus

We had yet another great experience at Acura Columbus!...

We had yet another great experience at Acura Columbus! Noah found us exactly what we wanted mixed in with a little bit of what we didn’t know we wanted :) Thank you Noah for making the process so easy and enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks!! Easy and enjoyable is what we want. I am glad Noah could help and thanks for being our customer. - John Connelly Owner/Acura Columbus