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Acura of Columbus

(3,168 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Excellent experience today with Steve! Was actually...

Excellent experience today with Steve! Was actually caught off guard a bit with awesome deal! Couldn’t have asked for a better outcome! Thanks Steve!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That is good news! I am glad Ian and Steve could help. Thanks, John Connelly Owner/Acura Columbus

Sam was great! He was very courteous and knowledgeable a...

Sam was great! He was very courteous and knowledgeable a boy to car. I highly recommend. Ian was great too! He explained everything and made the process simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks Amber! I am glad that Sam and Ian could help. Simple sounds good! - John Connelly Owner/Acura Columbus

I purchased a 2018 TLX and couldn't be happier. Steve...

I purchased a 2018 TLX and couldn't be happier. Steve Ault, Ian Quick and Sam McHale were great to work with. Great experience overall!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That is good news! Thanks for being our customer. Have a great week. - John Connelly Owner/Acura Columbus

He was a very helpful Salesman, answered all my questions...

He was a very helpful Salesman, answered all my questions and explained everything to me, he was a very polite guy and went out of his way to make sure we understood everything and we was satisfied with are purchase.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Awesome! Thanks Allison. We are glad to have you as our customer. - John Owner/Acura Columbus

Sam McHale

Excellent rating for Sam! Courteous, always smiled, knowledgeable about the SUV and more so about electronic accessories. Will return to Sam for next Accura. bruce libey, Urbana Ohio

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks Bruce! I am glad Sam was able to help. We are glad to have you as our customer. - John Owner/Acura Columbus

This was the best car buying experience I have ever had....

This was the best car buying experience I have ever had. Mike is great to work with. He is very personable and down to earth. Ian made the financial part fun, easy to understand and simple. This dealership is the best. I would recommend them to all my friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thanks for the recommendation! I am glad Mike and Ian made it a good experience for you. Thanks, John Connelly Owner/Acura Columbus

Purchased a 2017 Acura TLX, Steve was great to work with,...

Purchased a 2017 Acura TLX, Steve was great to work with, he made the entire process so easy, explained all the car features as well! Adam also explained the financing and the available options clearly! Love Columbus Acura!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you very much Vickie! Glad to have you as our customer. Happy to read that Steve and Adam were able to help. - John Connelly Owner/Acura Columbus

Sam,Karen and I can not thank you enough on your...

Sam, Karen and I can not thank you enough on your knowledge of our new mdx and your professional!! You are a great young man, with a bright future!! I will highly recommend you!! John the owner seen something in you!!! Thanks again!! Matt & Karen Cherup

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks Matt and Karen! You are right on Sam. Congrats on the new MDX. - John Connelly Owner/Acura Columbus

Buying a car is never an easy task, but Acura Columbus...

Buying a car is never an easy task, but Acura Columbus made the process painless. From the first time I went into the dealership, to my purchase; the staff was friendly, very knowledgeable and understood what I needed as far as a vehicle and price range.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I love it — painless! Car buying should be fun. I am glad Brian, Adam and Sam came thru for you. Thanks, John Connelly Owner/Acura Columbus

Treg, Jason, and Ian made for the best car buying...

Treg, Jason, and Ian made for the best car buying experience I have ever had! They were efficient and willing to accommodate time restrictions I expressed to them. I was in and out of the dealership in an hour and a half! Everyone was friendly and communication was seamless. Thank you for a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awesome to read! I am very glad. That is the way buying a car should be. Thanks for being our customer. - John Connelly Owner/Acura Columbus