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Acura of Columbus

(3,172 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Purchased a 2017 Acura TLX, Steve was great to work with,...

Purchased a 2017 Acura TLX, Steve was great to work with, he made the entire process so easy, explained all the car features as well! Adam also explained the financing and the available options clearly! Love Columbus Acura!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much Vickie! Glad to have you as our customer. Happy to read that Steve and Adam were able to help. - John Connelly Owner/Acura Columbus

Sam,Karen and I can not thank you enough on your...

Sam, Karen and I can not thank you enough on your knowledge of our new mdx and your professional!! You are a great young man, with a bright future!! I will highly recommend you!! John the owner seen something in you!!! Thanks again!! Matt & Karen Cherup

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks Matt and Karen! You are right on Sam. Congrats on the new MDX. - John Connelly Owner/Acura Columbus

Buying a car is never an easy task, but Acura Columbus...

Buying a car is never an easy task, but Acura Columbus made the process painless. From the first time I went into the dealership, to my purchase; the staff was friendly, very knowledgeable and understood what I needed as far as a vehicle and price range.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I love it — painless! Car buying should be fun. I am glad Brian, Adam and Sam came thru for you. Thanks, John Connelly Owner/Acura Columbus

Treg, Jason, and Ian made for the best car buying...

Treg, Jason, and Ian made for the best car buying experience I have ever had! They were efficient and willing to accommodate time restrictions I expressed to them. I was in and out of the dealership in an hour and a half! Everyone was friendly and communication was seamless. Thank you for a great experience!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awesome to read! I am very glad. That is the way buying a car should be. Thanks for being our customer. - John Connelly Owner/Acura Columbus

Just leased a ‘20 MDX and was treated respectfully and...

Just leased a ‘20 MDX and was treated respectfully and efficiently. Everyone at the dealership worked together to give us a great experience. I would highly recommend going to this dealership in the future. Very satisfied with our treatment and deal we received.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Dan! We appreciate your kind words. Have a great week. - John Connelly Owner/Acura Columbus

Our new Acura

We had a great experience with Acura Columbus. We enjoyed working with Francesco and Ian. Both of them were friendly, quick to respond to our questions and provided great service. We're happy with our decision and pleased with the professionalism of your team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Tim - we really appreciate the kind words. I am happy that Francesco and Ian could help. Thanks for being our customer! - John Connelly Owner/Acura Columbus

Great job Acura of Columbus

Great experience purchasing a vehicle for our daughters. Steve did a fantastic job with us, as did Ian. The entire process was enjoyable, efficient, and handled professionally. Than you Acura Columbus, job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Enjoyable and efficient -- awesome! I am glad Steve and Ian could help and thanks for trusting us to help. Thanks, John Connelly Owner/Acura Columbus

The only Acura Dealer in the Columbus area you need to see

I hope this will help a perspective Acura buyer save some time and money. I spoke to three Acura dealers, and without a doubt, Acura Columbus stood out! Their professionalism, the showroom, NICK made me feel comfortable, were extremely attentive to my questions, via text, email and phone. Nick really went the extra mile on my behalf, and I was probably one of the higher maintenance customers. Great guy, I truly felt Nick was working for me, not Acura. Adam in finance was very nice, explained everything very well. One might think with a very nice showroom and in a good location, that you might pay a bit more. NOT TRUE. They were the most competitive when I was looking for my 2020 RDX, the most professional, and I just drove away with my RDX knowing that I have the support and service if I need it from a great team. I don't expect any issues, but it's nice to have that extra assurance and comfort. I'm very happy with my RDX, and with Acura Columbus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks Tom! I am glad Nick and Adam were able to help and we really appreciate your very nice review. Thanks, John Connelly Owner/Acura Columbus

Steve was easy to work with making the process painless!...

Steve was easy to work with making the process painless! Very efficient and patient. He spent extra time showing us all the features and connecting my phone! This was my 3rd lease from Acura of Columbus!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you 3x over Patty! I am glad Steve helped make the process painless - that is good news! Thanks, John Connelly Owner/Acura Columbus

RDX bought off of Steve

It’s the 2nd RDX I’ve bought off of Steve and I really enjoy working with him. He makes the buying very easy he’s a great guy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Great news! I am glad Steve made things easy. Thanks for buying another RDX from us -- I appreciate it. - John Connelly Owner/Acura Columbus