Reviews
I thought the service was excellent in every aspect!
I thought the service was excellent in every aspect! This is the second car we purchased from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you 2x over!! Enjoy the new car. Thanks, John Connelly Owner/Acura Columbus
Overall, it was a great experience buying my Acura.
Overall, it was a great experience buying my Acura. The Finance guy was fantastic. The sales guy was a little rude at times and completely missed an opportunity to sell me another vehicle when I explained to him I was looking for a second purchase for my wife. He completely dismissed it, so I ended up looking elsewhere and bought a 2025 bmw x5 instead of another Acura. However, I’d recommend this dealership to anyone looking for an Acura..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I apologize! Always stinks when our communication skills are not on point. I hope you will give us and Steve another chance in the future. Thank you for the recommendation and I am glad that overall things were good. Thanks, John Connelly Owner/Acura Columbus
Easy to deal with.
Easy to deal with. No pressure from salesman. Had the car I was interested in on the lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Easy and no pressure is what we want! Glad Steve could help and thanks for the opportunity. - John Connelly Owner/Acura Columbus
Our purchasing experience at Acura Columbus with Ryan was
Our purchasing experience at Acura Columbus with Ryan was very comfortable. This was our first experience visiting an Acura dealer and Ryan was very patient with us as he talked us through the RDX options. He listened well and helped us match our needs and wants to the best package.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for giving us a try — I am glad Ryan, Mike, Ian and Sam could help! Enjoy your new car! Thanks, John Connelly Owner/Acura Columbus
Everyone was welcoming.
Everyone was welcoming. Services to be done were explained completely. Time to complete services was a little under the estimate. I’m satisfied with this experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That is all good - thanks for sharing and taking the time to write. We appreciate it! Thanks, John Connelly Owner/Acura Columbus
Ryan was great.
Ryan was great. Made the whole process easy and pretty stress-free. He was knowledgeable and thorough. Didn’t feel like your typical car salesman. Appreciate working with him to get this sweet car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love to read this! Thank you. I am glad Ryan, Sam and Eric could help. Enjoy your new car! - John Connelly Owner/Acura Columbus
Ryan Ouzts was fantastic.
Ryan Ouzts was fantastic. Straight forward and easy to work with. This is my second MDX with Acura Columbus and there will probably be a 3rd at some point in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Kent! I am glad Ryan could help and thanks for the opportunity. We appreciate it! - John Connelly Owner/Acura Columbus
Very good experience with Ryan and he was able to
Very good experience with Ryan and he was able to expedite the delivery process to meet our schedule…Thanks Ryan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good news - I am glad Ryan could help! Thank you. - John Connelly Owner/Acura Columbus
Ryan was great to work with.
Ryan was great to work with. This is our first Acura and Ryan was very helpful in letting us drive a few options of the MDX to get a good idea of what we really wanted. He was never pushy which I appreciate. We had many questions leading up to our visit and after and Ryan was quick to respond and take care of us. It was a pleasure working with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good news! I am glad Ryan could help and enjoy your Acura! Thanks, John Connelly Owner/Acura Columbus
Great valet service.
Great valet service. Completed the recall service quickly and gave a car wash. Absolutely superb!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! Also happy that the car wash was working! - John Connelly Owner/Acura Columbus