Perrysburg Automall

Cronin GMC always get my vehicle in and repaired quickly. Being without my car is not an option and they understand that. Keeping me updated on the progress is helpful too.

They went above and beyond. Thanks to Jessica for her work on making sure things went that way..

Easy to work with, and worked to offer me a fair deal so that I could leave happy

I bought a 2017 Silverado with under 58k miles on January 18th, 2025. On January 20th, I experienced the first issue being a faulty tire monitoring sensor. I brought it to them that day and they fixed it free of charge. The following week on January 27th, a “Service Battery Charging System” screen came on. I brought it back to them again. I assumed the dealership would take care of it considering the vehicle by this point had been driven less than 100 miles and just over a week of being bought. They messaged me stating the alternator needed replaced, costing $900. After arguing why this would not be considered a major component of the vehicle, making it covered under the 50/50 warranty, they agreed to pay for half. I asked them to provide the multi point inspection I was assured was done prior to buying the vehicle. They kept telling me to talk to one person after the next and still never gave me the inspection I wanted. I then told them to at least do a new one, which seemed to go unheard because they never did it besides a basic face value inspection, checking tires and the area that was being worked on. After that experience, I brought the vehicle to a mechanic that worked at Brondes Ford. They started their own mechanic shop and service all our commercial vehicles at work. They did a multi-point inspection on my vehicle and the results were not surprising to me. The truck failed a hose pressure check, resulting in 2 heater hoses failing. The next issue was a leak from the upper and lower oil pan. This resulted in both seals needing replaced. This required me to pay over $1700 for labor and parts to repair. They also mentioned a little rust on the exhaust and the tires needing to be replaced in the next year but that is minor compared to the rest. I contacted the manager via email and have not gotten a response. I emailed them February 2nd and still have not gotten a response in any form. I wanted them to reimburse me for this repair because I told them I was traveling out of state and did not want to be left stranded on the side of the road, yet they still did not do their due diligence in providing a mechanically sound vehicle. When purchased, I was told the truck was in great condition and anything that was wrong before was fixed before being sold. There was no “sold as-is” on any paperwork, sticker, or verbally. If you are planning on buying a used vehicle for yourself, or even your kids’ first vehicle, bring it to your own mechanic to have it inspected before purchasing. You are just another customer to them and once the deal is signed, you are no longer a priority to them.

Everyone was so polite and very professional, especially matt. That's why he sold me more than one new car..

It's always been a great experience with Justin Quick response Great deal Great delivery

Very clean and very friendly dealership. Haven't bought a car in 12 years and it's always nice to come back to the same place and be treated so well!

Found the vehicle online after a several week search. After a few disappointing OTHER car dealer online inquiries and subsequent visits, I learned the routine. This particular time I was dealing with Brian Kerekes. I simply asked to be honest, I know it's used and with used vehicles there will be dings, dents or other damage. Brian took pictures of all concerns and texted them to me. My concern is I'm making a 6 hour trip out to see this vehicle from Maryland. It was very refreshing to see that everything he pointed out was everything to be found and nothing was hidden or overlooked for a sale. I purchased the vehicle. I highly recommend Brian Kerekes as an honest and trustworthy salesman, answering a potential buyer's questions about a vehicle they have an interest in. Thank you Brian, it was a pleasure buying from you and your dealership!

Very positive experience. The entire team was friendly and helpful. Matt Carpenter was terrific to work with. Candy was efficient and very knowledgeable. CJ provided a great Jetta tutorial.

Great experience!! Everyone listened to what we wanted not what they wanted to put us in. Financing was great and explained everything. If you need a car go see Scott!! Great salesman