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Mike Bass Ford

(500 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 11:00am–4:00pm Closed
New (866) 414-3832 (866) 414-3832
Used (866) 899-0442 (866) 899-0442
Service (888) 606-6594 (888) 606-6594

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Bass Ford from DealerRater.

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oil change

it was such a joy having my oil changed, it was prompt and your guys were very courteous. I definitely would tell my family and friends about my experience at Mike Bass Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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service

I thought the facility and service was absolutely fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joseph, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!

New car purchase

Very Friendly and easy to work with. A plus plus....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recall Visit

We came in for a recall and they made the corrections very quickly and we're curtious.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kevin, we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Friendly

Mike Bass treats you like family, with respect and courtesy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Rip a single sick mother off

I bought a fusion out right, do to having surgery. They promise was a great car. Not even a week, transmission felt like it was slipping. When I called them they pretty much said sorry about your luck. It did not last 8 months and everything was going bad on it. So without a car. Thanks Mike bass. I hope karma gets you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

To sam ute

Love the car i got challenger sam ute made my buying experience good was not pushy or anything treated me kind brought it back for service treat me excellent will buy from them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jamey, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very friendly atmosphere

Bought a car from Mike Bass ford . The sales guy Kris Walker was awesome. I felt he went above and beyond to cater to my needs. When the time comes in the far future to purchase another vehicle this place will be my first stop.I will recommend this dealership to all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super Service from Mike Bass Ford!

The service department at Mike Bass Ford is TOP NOTCH! They always go out of their way to make you happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always Great!

I feel that they always do a great job at this service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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