Reviews
Write a reviewGreat service as always at Crestmont
Was promptly greeted when I arrived. Work was done in timely manner. Friendly staff, great facilities. Have leased 7 Cadillac vehicles from Crestmont and will continue to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Crestmont Cadillac Team
Great service, everyone very nice and friendly
When I called to see how the progress of the repair is going, if I leave a message, my call is always returned. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Crestmont Cadillac Team
QUALITY service and great attitudes
The great attitudes of everyone including the service techs. From the moment I pulled up, I was greeted nicely and felt like I was getting the treatment you would expect from a business that represents quality and luxury. Jim helped me out and just made me feel welcomed. I appreciate the whole staff and their attitudes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jim does for Crestmont Cadillac and our customers. Hope to see you again soon! Sincerely, The Crestmont Cadillac Team
Efficient
Efficient and timely. The gang on the desk streamline the process and expedite the service. I always enjoy a walk through the showroom to see the latest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, thank you for the feedback! We are happy to hear about your positive experience at Crestmont Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Crestmont Cadillac Team
Nancy O
Jeff my salesperson made me feel welcome. I test drove my vehicle and Jeff highlighted options for extended warranty. Once I made my decision he had the vehicle ready for pick up.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, The Crestmont Cadillac Team
The service and all staff were very friendly
Our salesperson was patient working with our deal. And the entire staffs was very friendly. Also the facilities was clean.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Crestmont Cadillac Team
Great service extremely pleasant experience
Very professional, straight forward,and respectful presentation by Anthony Mendolera. He did an outstanding job and delivered excellent customer service !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Crestmont Cadillac Team
Great Service
The guy was wonderful I was very pleased with his service roadside service was awesome the guy was very friendly and his worked at very good
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Crestmont Cadillac Team
new car
Scott is a great sales guy. Always asking if there is any thing we need to please call. Follows up to be sure we are happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Crestmont Cadillac Team
Good experience and excellent salesman
The experience was very calm and I didn't feel pressurized. The salesman was very knowlable It was a very calm experience and the salesman was very capable and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rosella, thank you for the feedback! We are happy to hear about your positive experience at Crestmont Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Crestmont Cadillac Team