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Crestmont Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (465 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crestmont Cadillac from DealerRater.

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great people, great service, very helpful,buy here

everyone was extremely pleasant and cooperative anyone looking to buy a good used Cadillac should definitely come to Crestmont Cadillac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. We are happy to hear about your positive experience with us. Sincerely, Crestmont Cadillac

corinne smith

friendly and fast service explained my questions with good answers waiting lounge was very comfortable service agent kept me informed of my progress of my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your input, Corinnie. Glad to hear that you were impressed with the service we offer here at Crestmont Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Crestmont Cadillac

Great Service

Both Joe and Doug in service department were very friendly and genuinely concerned in resolving my problem Very positive experience Will be back !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Crestmont Cadillac

Great service

The kind, friendly and knowledgeable interaction with Brian Harris. Brian really knows how to deal with the hardware and people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Crestmont Cadillac

Exceptional Service!

This was my first experience with Crestmont. I was very Satisfied with the service. Frank was very Professional and Courteous. I will not hesitate to have any future Service done at Crestmont Cadillac. My car looks fabulous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Crestmont Cadillac

Very good service

The salespeople were very knowledgeable and willing to spend a lot of time with us. We came from Erie, Pa and was greeted with the salesmen waiting for us. Also, the car needed some work before we took possession, and the work was perfect - and the car was delivered to us. We definitely will do more business with Crestmont.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your kind words about your experience at Crestmont Cadillac! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Sincerely, Crestmont Cadillac

Clean show floor

My Sales man was very knowledgeable, and told my husband and me all our option. I lease a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shiela, your fantastic review was quite a refreshing read! Congratulations on your new car. We are happy that our sales team provided you with pressure-free and well-informed customer service. Sincerely, Crestmont Cadillac Team

Great Experience

It was a great experience, very friendly environment. Everything was explained well and time was taken out to illustrate the use of every form of technology that I could utilize.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Angela, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Crestmont Cadillac! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Crestmont Cadillac Team

happy to be in the Cadillac family

Rob was very honest. I like honesty in sales. He was determined to get me into something and I am pleased to be in the family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Darryl, hello and thank you for this fantastic review! A family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We'll be sure to share your positive feedback to Rob and if there is anything else we can help you with don't hesitate to call or visit us. Sincerely, Crestmont Cadillac Team

Highly Recommend

Each individual we met with was friendly, courteous and professional. Excellent Customer Service, love our CTS. Highly recommend the Cadillac experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the wonderful compliments, Katherine!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we appreciate your recommendation. We look forward to seeing you again whether for routine service or another purchase. Thanks again!! Sincerely, Crestmont Cadillac Team