Reviews
Very nice and helpful
We bought 2 cars from Michael Baldwin in Cuyahoga Falls. He was very nice and helpful. I would recommend checking them out. There was only 1 person at the dealership that I didn’t care for. Everyone else was friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
Worked with Michael who facilitated us buying a car while out of town. Helpful, respectful and experienced him as a partner in making a decision—thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Russel, thanks so much for giving us the opportunity :)
Good experience
Michael was great to work with. I would buy from him again..... Thanks Michael! I will see you next time around for sure. Good job Thanks again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, we look forward to assisting you in the future! Thanks for the opportunity :)
Great experience!
I had a great experience. I was able to get the vehicle I wanted with no hassle. Very friendly staff. And the guy who helped me get into my Palisade (Michael Baldwin) was totally awesome!!!! This is my 3rd vehicle I bought from this dealership, so I definitely recommend!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Manny, yay! We are so happy to hear about this experience. Congratulations on your new Palisade!
They agreed to trade in my car for $2250.
They agreed to trade in my car for $2250. Since I did not have the title, they said to mail it in and they will send me a check. Once I mailed the title, they sent a check for $2000 only. I contacted them severally and they kept saying that they will send me the balance. They never did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We are really sorry to hear about this experience with us! I am getting this over to management to look into further. Thank you for bringing to our attention!
I worked with Rachel Define, She did a wonderful job
I worked with Rachel Define, She did a wonderful job helping me choose a used car. I will recommend her to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Painless Purchase!!
I emailed to inquire about availability of a vehicle and got a very quick response from Darryl. He was very helpful and answered any questions I had. When I went in to drive/purchase my vehicle he made it seamless and easy. Highly recommend Marhofer and especially Darryl Thompson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No pressure Car Sales
Darryl did great job, even did a video for the things that I had in question. A real pleasure to work with, no pressure car sales. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
Came in for a test drive and ended up with a new car. Was a great experience from start to finish. Darryl Thompson was awesome to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the opportunity, Alex!
GREAT EXPERIENCE!
I'm extremely pleased with my salesperson Darryl Thompson. Darryl made the purchase of my vehicle a worry- free and stress-free transaction. Also, everyone at Ron Marhofer Used Car dealership was helpful and friendly! I highly recommend them if you're in the used car market.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow! We are so happy to hear we were able to make this a stress free experience for you. Thank you so much for the opporunity, and kind review!