Reviews
Great service!
Came in for a test drive and ended up with a new car. Was a great experience from start to finish. Darryl Thompson was awesome to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the opportunity, Alex!
Darryl Thompson
Darryl was really easy to do business. No high pressure and great service. Darryl knew what we were looking for, sent us videos of vehicles he had made, which saved us a ton of time. Very happy with the experience, he even stayed late on a Friday night to complete the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Greg, we are so happy to hear everything worked out well for you! Thanks for the opportunity!
GREAT EXPERIENCE!
I'm extremely pleased with my salesperson Darryl Thompson. Darryl made the purchase of my vehicle a worry- free and stress-free transaction. Also, everyone at Ron Marhofer Used Car dealership was helpful and friendly! I highly recommend them if you're in the used car market.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow! We are so happy to hear we were able to make this a stress free experience for you. Thank you so much for the opporunity, and kind review!
Darryl was pleasant to deal with.
Darryl was very pleasant to deal with. He went out of his way to resolve an issue. It was worth the trip from Jamestown, NY. Thank you Darryl!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for giving us the opportunity, Vick! Espacially from so far away.
Great Service
Highly recommend this place. Michael Baldwin has helped me get my last couple cars and has always done his best to get me what I need
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for continuing to give us the opportunity, Cat!
Michael was amazing!
Michael was so much help, and so nice and polite. Definitely recommend! It was more first time buying from a dealership, and they made sure to get me the safest and most reliable car for my son and i.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for giving us the opportunity, we are so happy to hear we were able to assist!
Love My Car
I want to thank Michael and the finance guy that I worked with on my 2019 Honda CR-V purchase. No pushiness and worked hard to get the right deal for me! Great experience
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the opportunity, Sharon!
Showed me no love
Robert Rainey is the man to see, but he's the only person there who will be honest with you. Service department is a joke, took them 3 weeks to half xxx fix a window, and a couple pieces of plastic, and that's not even right.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen, we are sorry to hear about this experience with our service department. Thank you for bringing this to our attention, someone will be in contact to discuss further!
Great Customer Service
We stopped in on a Saturday just looking at a used GMC Truck worked with Michael Baldwin and he was great to us and allowed us to work around our day and get a deal done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, thank you so much for giving us the opportunity! We are happy to hear it all worked out :)
Great experience!
Michael Baldwin was super helpful and knowledgeable about any car we asked him about. Very friendly and personable. Would definitely recommend Michael Baldwin at Ron Marhoffer Hyundai Cuyhoga Falls.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy to hear about this experience with us! Thank you so much for the opportunity, Lauren :)