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Ron Marhofer Hyundai

(1,479 reviews)
Visit Ron Marhofer Hyundai
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 4 awards
2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 903-9766 (888) 903-9766
Used (866) 583-7253 (866) 583-7253
Service (330) 752-0866 (330) 752-0866

Reviews

(1,479 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Hyundai from DealerRater.

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Great service!

Came in for a test drive and ended up with a new car. Was a great experience from start to finish. Darryl Thompson was awesome to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the opportunity, Alex!

Darryl Thompson

Darryl was really easy to do business. No high pressure and great service. Darryl knew what we were looking for, sent us videos of vehicles he had made, which saved us a ton of time. Very happy with the experience, he even stayed late on a Friday night to complete the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greg, we are so happy to hear everything worked out well for you! Thanks for the opportunity!

GREAT EXPERIENCE!

I'm extremely pleased with my salesperson Darryl Thompson. Darryl made the purchase of my vehicle a worry- free and stress-free transaction. Also, everyone at Ron Marhofer Used Car dealership was helpful and friendly! I highly recommend them if you're in the used car market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow! We are so happy to hear we were able to make this a stress free experience for you. Thank you so much for the opporunity, and kind review!

Darryl was pleasant to deal with.

Darryl was very pleasant to deal with. He went out of his way to resolve an issue. It was worth the trip from Jamestown, NY. Thank you Darryl!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for giving us the opportunity, Vick! Espacially from so far away.

Great Service

Highly recommend this place. Michael Baldwin has helped me get my last couple cars and has always done his best to get me what I need

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for continuing to give us the opportunity, Cat!

Michael was amazing!

Michael was so much help, and so nice and polite. Definitely recommend! It was more first time buying from a dealership, and they made sure to get me the safest and most reliable car for my son and i.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for giving us the opportunity, we are so happy to hear we were able to assist!

Love My Car

I want to thank Michael and the finance guy that I worked with on my 2019 Honda CR-V purchase. No pushiness and worked hard to get the right deal for me! Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the opportunity, Sharon!

Showed me no love

Robert Rainey is the man to see, but he's the only person there who will be honest with you. Service department is a joke, took them 3 weeks to half xxx fix a window, and a couple pieces of plastic, and that's not even right.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stephen, we are sorry to hear about this experience with our service department. Thank you for bringing this to our attention, someone will be in contact to discuss further!

Great Customer Service

We stopped in on a Saturday just looking at a used GMC Truck worked with Michael Baldwin and he was great to us and allowed us to work around our day and get a deal done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, thank you so much for giving us the opportunity! We are happy to hear it all worked out :)

Great experience!

Michael Baldwin was super helpful and knowledgeable about any car we asked him about. Very friendly and personable. Would definitely recommend Michael Baldwin at Ron Marhoffer Hyundai Cuyhoga Falls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy to hear about this experience with us! Thank you so much for the opportunity, Lauren :)