Reviews
Great experience!
Michael Baldwin was super helpful and knowledgeable about any car we asked him about. Very friendly and personable. Would definitely recommend Michael Baldwin at Ron Marhoffer Hyundai Cuyhoga Falls.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy to hear about this experience with us! Thank you so much for the opportunity, Lauren :)
No pressure sales
Michael Baldwin was a pleasure to work with. No pressure, no b.s. salesman.. Manager was great also! Definitely recommend this dealership!! Friendly staff! Clean facility!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the opportunity, Mike!
Spot on
Our salesperson Michael Baldwin was spot on from the first phone interaction to the in person contact straight forward but not pushy, gave us the time we wanted to look at and bring up other options as far as vehicles in our range to compare awesome job. PS. Not to forget Dev who fielded the first contact was great too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patrick, thank you so much for giving us the opportunity! We greatly appreciate your business, and kind words :)
100% Awesome
My husband and I walked in 6 minutes before closing time to great big smiles!! We were pleasantly surprised by the no pressure sales, and kind staff. We bought a vehicle from Jason Bowman the next day, and also an extended warranty. Ron Marhofer has been hands down the easiest and friendliest dealer ever!!! Definitely have been singing praises of this dealership!! I WILL BE BACK !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wendy, we are so happy to hear about this experience with us! Thank you for giving us the opportunity :)
Outstanding sales and service
The kindness and professionalism of the service and sales departments is outstanding. Dan in service and Chris Pursley in sales are two shining examples of what business should look like
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, Wow! We are so pleased to hear that you've had wonderful experiences with sales and service. As always, thank you so much for the opportunity!
Thankful
Ervin was very helpful in my first car buying experience! Very knowledgeable and helpful through the whole process and explained things to me very well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the opportunity, Alex! We appreciate your business, and kind words!
Easiest car purchase ever
Bought my car online from 5 hours away. Ervin was great to deal with. He checked the car out from top to bottom for me and made this the easiest car purchase ever. Car was delivered and it was as advertised. I appreciate the honesty and hard work. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott, thank you for giving us the opportunity, especially from so far out. We are so pleased to hear about this experience :)
Great Salesman
Came into the dealership with the intent to buy a used car, had no idea what to buy and ended up getting a very nice kia optima. My salesman was Michael Baldwin, would highly recommend this guy! Very patient and experienced salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy to hear about your experience with us. Congratlations on your new optima!
Great customer service and good deals
Great customer service, very patient and helpful, great attitudes. I was able to get a great deal on a certified pre-owned 2020 Sonata with low mileage, and drove off the lot with a full tank.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for giving us the opportunity, SueAnn!
Very Helpful!
Michael Baldwin was the sales person I dealt with. He was beyond helpful & ver detail oriented. Answered all questions I had. Would highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind review, and opportunity, Crystal!