Reviews
Write a reviewNot impressed.
Made two trips looking at cars. First trip I was looking at a 15 or 16 civic. Salesman couldn’t sell my on why buying a 16 was better than a 15. Second trip there I told the sales man I wanted a 16 civic ex. He told me they had a white one. I told him I didn’t want white because of the cream interior. He told me their site said black interior. So he pulled it up and sure enough, cream interior. So he pulled up another car. This one was an lx, not an ex. Next car he brought up was the right car but the passenger fender was caved in and the car had been side swiped. When I pointed this out his excuse was well it is a used car. Well why would this car that is beat up cost the same as a car in much better condition. Needless to say I left Akron and drove to new castle pa where I ended up purchasing a 19 civic. Both salesmen new very little about the products and could only speak to basic functions of the cars.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great place!
I drove 75 miles to see a car. Before making the trip, Lou assured me it would be worth my while. I was not disappointed. After a 40 minute test drive and all my questions were answered, I ended up buying the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shopping for 2018 Pilot
We have been customers of the Honda Store for many years. Always received excellent sales and service. Paul McKay was our salesman this time and he did not disappoint. He made our purchase very easy to negotiate and was very knowledgeable about all of the purchase options. Our final price for the Pilot was below what we expected to pay. When our car was ready for pick up he explained all of the instrumentation and details of the vehicle and he made sure we understood everything.we were very impressed with Paul and extremely satisfied. We will continue to use the Honda Store as our #1 dealership and Paul as our #1 salesman. Also wanted to give Patrick in finance a 5 star review for helping us explain all of the finance and warranty options and working with us until we fully understood all of the paperwork.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly Recommend!
Very satisfied with the prompt service I received. i appreciate that they were able to diagnose and fix the problem this morning. I was treated well and would not hesitate to use them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amanda
I came in today looking for a new car and Ron Miokovic was such a great guy to work with!! He was so informative, listened to what I wanted, what I didn't want and wasn't pushy whatsoever. Helped me pick out a great car :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy Honda Owner
Excellent Service given by Ron Miokovic. Ron Made the buying process very quick and easy on such a short notice. Called prior to coming in with a detail of what we were looking for and he was able to put us in a car to our liking that same day. Will defiantly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a new Honda
This is our 2nd time buying a Honda from Bob Suchy. Very kind and professional. Would definitely recommend him as a salesman. Our 1st minivan lasted 10 years. Hoping this one last at last that long too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Customer
Ron was excellent to deal with. He was very thorough explaining all the features of our Odyssey EX. He was able to negotiate a price better than our expectations. He didn't pressure us to purchase a vehicle. All around great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ms Rebecca
Ron Miokovic has been an excellent salesman. Very helpful and patient answering questions and explaining features of the various vehicles. Persistent but kind always. Ron has made the buying experience a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent team @ The Honda Store! Highly recommend
Dion went above and beyond during the car buying process to make sure I was comfortable with my Honda CRV selection. I never felt pressured and appreciated his patience while I was deciding on the trim level. He and Michelle worked up very fair numbers. I would highly recommend buying a car from The Honda Store!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase