Reviews
Skeeter went above and beyond to find the perfect car for...
Skeeter went above and beyond to find the perfect car for our family. I wasnt in the market for a new car but was contacted after having my car serviced about a trade-in. Working with Skeeter made it easy, simple and a pleasant experience. We talked through several options of what we needed, what we wanted and what was out in the market. One of the best things about working with Skeeter is that he was never pushy, respected our need to communicate via email rather than constantly being on the phone with him. It was as easy as saying, "this is what I need, this is what I want, let me know via email when you find something and then we will talk." Simple, easy, straight-forward!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are repeat customers. Charles (Skeeter) Shaw...
We are repeat customers. Charles (Skeeter) Shaw represents his agency well. Professional, doesn't cast the image of being a slick manipulative salesman. Satisfied with the terms we worked out. He is very knowledgable and intelligent. Will return to him for future cars. We also respect the dealership. Have had very good results with the service dept. Once took a Chev. 2500 4WD truck in for repair certain that the transfer case was ruined. Expected a several thousand dollar repair. Instead of fixing something that wasn't broke, mechanics found an inexpensive electical component failure and only charged for that. Since vehicles are now so complicated and a customer is somewhat at the mercy of the mechanic, it is good to know you can trust your dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my second time bringing my Chevy Equinox into...
This was my second time bringing my Chevy Equinox into Bob Pulte for service and both experiences have exceeded my expectations! I am a loyal chevy auto owner, in fact, 4 of the 5 vehicles I have owned have been chevy vehicles. I have always been very satisfied with the quality and craftsmanship with which they are built. This repair happened to be because of a design flaw in the equinox but, with JC's help, we discovered it was going to be repaired at no cost to us under a special policy that GM recently released. JC got us right in, confirmed that the repair would be covered and had the car back to us completely repaired in just one day! In our experience, GM always stands behind their products and JC's commitment to the highest level of customer service reaffirmed for us that we have made the right choice in purchasing GM vehicles--he made the service experience painless, even pleasant! I will definitely return to Bob Pulte!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I typically make my husband deal with any car issues...
I typically make my husband deal with any car issues because in the past other places have made me feel belittled because I am a woman and they talk down to me. After coming to Bob Pulte I am no longer uneasy about this and will now start doing this task myself. They listened to my issues, took a drive with me to see if we could replicate the issues, called when they figured out the issues and never once made me feel belittled.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would recommend Pulte's service department to anyone. ...
I would recommend Pulte's service department to anyone. Number one with me is integrity. With the team at Pulte's, I can count on it. Their customer service to me, is unsurpassed. I have some special needs when I get a "loaner" car, and they are very accommadating to my needs. If by chance, they do miss something, I know I can take the car back, and they will do whatever is needed to make it right. I am treated with respect and caring. I truly appreciate having DeWayne and Jim looking after my needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jack was absolutely amazing! From start to finish he...
Jack was absolutely amazing! From start to finish he listened to all my needs. The car I initially wanted had been sold the night before but Jack took his time in helping to identify a car that met everything on my list. I actually walked away with a car that far exceeded my expectations. Biff Arnold was also very helpful in helping me to secure financing. I would definitely recommend Jack Landis and Bob Pulte to my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bob Pulte Chevrolet helped me during a time that was very...
Bob Pulte Chevrolet helped me during a time that was very difficult for me. Everyone was kind, helpful and understanding. No one made me feel less of a person due to my situation. From the beginning to the end everyone I came in contact with went above and beyond my expectations. I am glad this was the place I choose to purchase my next vehicle from and I will return there when I need my next car. Even Bob Pulte himself shook my hand and thanked me for purchasing a car from him. Great place, great people. Thanks for all your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Bob Pulte, Originaly I spoke with Brandon Young...
Dear Bob Pulte, Originaly I spoke with Brandon Young about the 2011 Chevy Silverado I bought. He was not working when I got to the dealership so I inquired about the truck with Jack Landis. He was very friendly, informative and low pressure which made my purchase very pleasant. The price on the truck was a little higher than I budgeted for but competitive with other dealerships I visited. The truck was a 10 out of 10, it had the options/color I wanted and with the perks that the Pulte Dealership gave me I couldnt have done better. Jack helped me get a terrific used car interest rate which put me in a monthly payment that I had budgeted for. Since my purchase I have heard nothing but positive comments about your dealership Thank you Jack and the Bob Pulte Dealership for the best automotive purchase I could have asked for. Stephen M Webb Monroe Ohio
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with Bob Pulte Chevrolet team was...
My experience with Bob Pulte Chevrolet team was outstanding. I was looking to replace my older SUV with a new vehicle. Everyone I worked with at the dealership was a true professional and they were there to help me each step of the way. I am very pleased with my new vehicle and am glad to say that I purchased it at Bob Pulte Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I received a hassle free experience while buying our new...
I received a hassle free experience while buying our new vehicle. The sales representative was friendly, knowledgeable and answered all our questions with honest answers. I did not feel like they were trying to be deceiving. They returned all my calls promptly. They did not hound me, or call everyday and gave me the space I needed to make decisions. The negotiation process was up front, and hassle free. Everything I asked for was delivered. I would recommend anyone shopping for a new car to contact this dealership. If they are able to make the deal work, they will do thier best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car