Reviews
Best experience we have had in a long time.
Best experience we have had in a long time. Salesperson "Paul Knighten" who was extremely helpful, knowledgeable with purchasing a new vehicle. Paul and everyone we met was very respectful, polite, took time with us, answered all our questions. They go beyond just a sale of a vehicle; they don't pressure you at all. Look up PAUL KNIGHTEN, fantastic salesman. Very efficient in all aspects of purchasing a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience, They go the extra mile to satisfy what
great experience, They go the extra mile to satisfy what you want on an agreed price and at the time I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DO NOT BUY FROM THESE PEOPLE!
DO NOT BUY FROM THESE PEOPLE!! We bought a used truck from here, not even 3 months later we find out it needs $3,000+ repairs even thou we have barely driven it!! Either their inspection process is a joke or they knowingly sold us a broken vehicle and now they are giving us the run around when we contacted them about it. DO NOT TRUST THEM!! FIND A DIFFERENT DEALERSHIP!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
DO NOT BUY FROM THESE PEOPLE!
DO NOT BUY FROM THESE PEOPLE!! We bought a used truck from here, not even 3 months later we find out it needs $3,000+ repairs even thou we have barely driven it!! Either their inspection process is a joke or they knowingly sold us a broken vehicle and now they are giving us the run around when we contacted them about it. DO NOT TRUST THEM!! FIND A DIFFERENT DEALERSHIP!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Makenna, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (513) 677-9200 so we can make your experience a positive one.
1990 model, operating in 2024?
I arrived at 8 am for an 8 am appointment and got checked out at 11 am. ApplePay is advertised as being accepted, and it's not, so the last time I came, I had to leave and come back to pay. Verizon reception could be better in the building, and the wifi hardware has not been updated in a long time because it was unbelievably slow, even when the place was relatively empty. Tony is the best part about the place, though.. by a mile. Lose him, and I'll stop going. Get your payment processor to fix the tap to pay and have a network guy evaluate your wifi. GMC is too profitable to be failing so miserably in these easy-to-fix areas.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Borcherding Buick GMC (513) 677-9200
We were pleased with Jerry Bittner and the entire process
We were pleased with Jerry Bittner and the entire process of purchasing the Gmc Terrain Denali. This is the second one we owned. Jerry had to look to find what we wanted. It was in Indy. Thanks so much to Jerry and the dealership. Ron and Jerry Shope
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I worked with Jerry Bittner and had a very positive and
I worked with Jerry Bittner and had a very positive and easy car buying experience. I found a vehicle that met my needs in my price point and Jerry could not have been more helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for friendly helpful service
great people and very knowledgeable my salesman paul
great people and very knowledgeable my salesman paul knighton took all the time needed to answer all my questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, friendly staff - awesome vehicles!
We had a great experience with Borcherding Buick GMC. We started with an internet search and found what we thought was a match for our needs. Scheduling an appointment was easy: although I contacted the dealership after hours, we received a quick response with a promise that we would be contacted when the dealership opened the next day. Josh Waddell was our excellent sales rep, and we are thrilled with our vehicle. Thank you everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Melissa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service department, effective and efficient
Great service department, effective and efficient customer service receptionist. Service department manager kept me informed status of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car