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Performance Lexus

(1,238 reviews)
Visit Performance Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2018 state dealer award
View 11 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 627-0775 (866) 627-0775
Used (888) 244-0571 (888) 244-0571
Service (888) 404-7952 (888) 404-7952

Reviews

(1,238 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Lexus from DealerRater.

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Tom Riley and his team are quick, thorough and...

Tom Riley and his team are quick, thorough and informative! The concierge pickup, video checkup texted to me to view and follow up emails and text make the process fast, efficient, hassle free, and EASY!! I wouldn’t take my car anywhere else! So much time saved for me….Where’s that easy button?!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted that you were so well taken care of by Tom and the team! Thank you for choosing Performance Lexus, we are grateful for your loyal business. Drive safely until we see you again!

If you want service done correctly visit Performance...

If you want service done correctly visit Performance Lexus! Every time I have needed service it has been a great experience with a very transparent assessment of my vehicle. Taylor Zuleger is always very helpful and looks for the best solution. It is always a great experience coming to Performance Lexus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Taylor and the Performance Lexus team. Drive safely, and we hope to see you back again down the road!

Thank you for an electrifying car buying experience. I...

Thank you for an electrifying car buying experience. I appreciate your attention to my expectation of a new vehicle, and delivering the car of my dreams. You responded to all my calls, text, emails, and went over and above to make sure I was satisfied with this major purchase. Due to your hands-on approach, I am now part of the Performance Lexus team owning a New 2022 Lexus RX 350. I want to add a Thank you to Jeff Butler for a wonderful and patient visit during the financing portion of my visit, normally speaking with the financing person is tense, but not with Jeff he went over and beyond to answer all questions, checked on my vehicle, etc. I want to add a Thank you to Geoffrey for his patience in setting up and explaining the new bells and whistles of my new RX 350. Thank you for the follow up call(s) extending the olive branch, and checking to make sure I’m enjoying my new SUV. Overall, I want to thank the team at Performance Lexus for adding me to the family, and providing an exhilarating experience. Annette

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Annette, thank you for this jolting review! We're glad that our team was attentive, helpful, and wonderful to work with. We are excited that Jeff was especially helpful. Congrats on your 2022 Lexus RX 350, and thank you for choosing Performance Lexus! We appreciate your business and will see you again next time.

Rick was great. This was the second car we bought from...

Rick was great. This was the second car we bought from him and Performance Lexus. I would recommend him to anyone wanting to buy a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your continued support of Rick and Performance Lexus! It is terrific to hear that your experiences have been so positive and successful. Enjoy your new car!

Yes I would like to give a review of my experience at...

Yes I would like to give a review of my experience at performance Lexus.I would like to give a special thank you to my sales lady Trish Bailey She made my experience all worth it she was very considerate very helpful and always professional. It’s because of her that I recommend performance Lexus to all my friends and family. She makes you look good you guys need more reps like her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Lisa! We strive to deliver a seamless and accommodating purchase experience, and it is wonderful to hear that this was reflected in your time working with Trish. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Performance Lexus!

We absolutely LOVED working with our sales consultant,...

We absolutely LOVED working with our sales consultant, Rick Hubble! From start to finish, he made our car buying experience an absolute joy. He listened to our needs, walked us through the process and was committed to getting us the BEST Car for us rather than just making a sale. We HIGHLY Recommend him!! Thank you Rick -Dean and Chamina

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dean and Chamina - We are delighted that you had such a terrific experience with Rick and the team! Thank you for trusting Performance Lexus with your purchase, we hope you continue to love your new car.

AMAZING customer service! The service department is...

AMAZING customer service! The service department is second to none regardless of Industry! First class operation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Performance Lexus team. Drive safely, and we hope to see you back again down the road!

My Finace and I had a great experience here and...

My Finace and I had a great experience here and performance lexus buying our new car. Our representative Tricia Bailey took amazing care of us throughout the wntire buying process. From walking in the door to signing the paperwork, she did her best to make sure we got the car that we wanted! She will be someone I will always refer people to when they are looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Evelyn - Congratulations on your new vehicle! We are thrilled to hear that you had such a positive experience working with Tricia and that she helped you drive home in the right car for you. Thank you so much from our Performance Lexus team!

Excelente service from Rick. Very patient with us!! I...

Excelente service from Rick. Very patient with us!! I appreciate that a lot! He is very professional, answer all of my questions and tried to satisfied all of our needs!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We couldn't agree more that Rick has our customer's best interest in mind. We are so happy to hear you were able to have such a great experience with us. Please let us know if there is anything else we can help you with down the road. Take care! - Performance Lexus

I want to share my truly wonderful experience I had while...

I want to share my truly wonderful experience I had while purchasing my Lexus from you and it was all because of a delightful, Tricia Bailey. My first experience wasn’t the best but I’m so glad I went back months later. That’s when I found Tricia and even though I gave her a long list of needs and wants for this car she stayed diligent and had me drive several cars over several weeks until she found my Lexus. She also showed me how the current demand for vehicles meant that it may be impossible to get every feature on my wish list but my Lexus met most of them and I will drive it for a few years and return to see Tricia, when new car stock is back to normal levels. I own my own company and I’m always delighted to hear from happy customers so I wanted to share this with Performance Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We are thrilled that your recent experience with Tricia and the team was so positive and successful. Thank you for returning to Performance Lexus and for sharing a great review!