Reviews
On February 16, 2022, I walked into Performance Lexus for
On February 16, 2022, I walked into Performance Lexus for the very 1st time and from Start to Finish was treated with the Highest Level of Service I could ever have asked for! I, initially, received great information from Steven Broughton over the phone and then Roderick (“Rick”) Hubble was with me every step of the way from the moment Eric kindly walked me over to Sales from the Service Dept., and after I bought out my lease and added some extra Preferred Options, Steven helped me get my car where it needed to be and Rick continually checked on me and checked on my Lexus, to keep me informed as soon as it was ready. And because I Love my Lexus UX 250 Hybrid so much, is why I chose to actually purchase it instead of just leasing it, and to walk me through that process was one of the best, most detail oriented and well-informed Finance Managers, I’ve ever had the pleasure of working with, Jason Morgan. He took a generous amount of time with me to explain all the different benefits of the various Preferred Options that were offered and throughout my entire time at the dealership yesterday, both Jason and Rick, with their outgoing and even, ‘entertaining’ personalities, made the car-buying process rather fun! Throughout the afternoon I spent with them, both Rick and Jason, made me feel, in Rick’s words, as “their esteemed guest”! Also Rick, kindly changed out my license plates for me and generously, walked me to my car, completing Performance Lexus’ excellent Door-to-Door service from the moment I arrived to the moment I left. I will definitely be back for years to come and I look forward to sharing this wonderful experience with many friends and family, so, they too, can become part of the Performance Lexus Family! Thank you again to the entire Team, and everyone be Healthy and Well! Kindest Regards, Julie Hayes
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Julie - We are delighted to hear about your excellent experience and we will pass along your appreciation to Steven, Roderick, Eric, and Jason. Thank you for choosing Performance Lexus for your purchase and for sharing your thoughtful feedback. Enjoy your new Lexus UX 250 Hybrid!
Rick and the Lexus dealership are both AMAZING!!! They...
Rick and the Lexus dealership are both AMAZING!!! They made the entire process so easy and fun for me. Rick is extremely responsive and knowledgeable. I love my new car, I'm so happy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled that you are loving your new car! Thank you for choosing Performance Lexus and for sharing your kind words about Rick. Safe travels ahead!
The Pursuit of Perfection is STRONG HERE!
Rick is a trusted acquaintance, so when my husband nagged me about getting a car, I already knew what I wanted and where to go... Performance Lecus! He took care of us like we were family- and it's so rare nowadays, I had to kvell to everyone I know. For your next car purchase, RUN- not walk to Performance Lexus and ask for Rick. If financing is what you need, Jeff Butler is the man with the plan!!! I am truly Experiencing Amazing in the Pursiut of Perfection!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Terrika and Mark - We are thrilled that Rick, Jeff, and the team took such great care of you! Thank you for choosing Performance Lexus and safe travels in your new car.
Rick is a trusted acquaintance, so when my husband nagged...
Rick is a trusted acquaintance, so when my husband nagged me about getting a car, I already knew what I wanted and where to go. He took care of us like we were family- and it's so rare nowadays, I had to kvell to everyone I know. For your next car purchase, RUN- not walk to Performance Lexus and ask for Rick. If financing is what you need, Jeff Butler is the man with the plan!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review us! It is our goal to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Rick and Jeff. We will be sure to pass on the kind words to them. Drive safely in your new vehicle, and we hope to see you again at Performance Lexus!
Roderick Hubble and the supporting team at Performance...
Roderick Hubble and the supporting team at Performance Lexus dealership did an absolute great job assisting me today! Not only did Roderick go above and beyond in service, he also made me feel like a true valued customer. I would definitely recommend EVERYONE to him as well as the dealership! Professionalism was at an all time high. Thanks again for the help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! We are glad that our team here at Performance Lexus took care of you and made things easy! We are grateful for your kind words, and we are excited that you enjoyed working with Roderick.
I purchased my vehicle 7 months ago, working with Tricia....
I purchased my vehicle 7 months ago, working with Tricia. She was most considerate and easy to work with. At a time when few cars were actually available, she would notify me ahead of time when a car would arrive that she knew I would be interested in. Purchase was easy, papers were ready and and experience was quite professional. She has been very conscientious in following up with me several times to make sure service and quality was to my expectations!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! It is our goal to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Tricia and the Performance Lexus team. Drive safely, and we hope to see you back again down the road!
Always friendly and professional! Makes a long process...
Always friendly and professional! Makes a long process easy and painless! Repeat customer who will continue to shop here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Jen! We are thrilled to hear that you had such a successful purchase experience working with the Performance Lexus team. Drive safely, and we hope to see you back again down the road!
We really appreciate Rick and Performance Lexus, for...
We really appreciate Rick and Performance Lexus, for going above and beyond. This type of experience is what brings us back time and time again, when we look to purchase a quality vehicle. When comparing other dealerships with Performance Lexus it’s truly apples and oranges. Thank you making us feel like you all really do appreciate our business. See you in a few months!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us, Alicia! We are so glad to hear that you had such a successful purchase experience working with the Performance Lexus team. Drive safely, and we hope to see you back again down the road!
Excellent experience in finding a new Lexus for me to...
Excellent experience in finding a new Lexus for me to purchase in these difficult times. Everyone was top notch and really showed true interest in helping me. The delivered car was beyond my expectations. Truly great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Wayne - We are thrilled that we could deliver a five-star experience for you! Thank you for choosing Performance Lexus and for taking the time to review our work. Safe travels in your new car!
Hands down most professional dealership I have ever...
Hands down most professional dealership I have ever stepped foot in! From the front desk to finance and everything in between they were top notch! 100% would buy another car from Mr. Hubble again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Alex - This review puts a smile on our faces! Thank you for choosing Performance Lexus and for sharing your terrific feedback. We hope you are loving your new car, and we look forward to working with you again down the road!