Reviews
My journey with the Lexus family continues with my RC...
My journey with the Lexus family continues with my RC 350. I want to thank a few folks for making my experience at Performance Lexus Kings Automall a great one throughout the years. It is an awesome culture, with Eric Schulkers in the service department, Rick Hubble in the sales department, and Jason Morgan in finance, they are top-notch individuals. They truly care about you and make sure your needs are addressed. I would consider them one of the best in the business from a customer service point of view, courteous, knowledgeable, and very professional. Well done Performance Lexus Kings Automall...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! It is our goal to deliver seamless and friendly service to our guests, and it means a lot to hear that Eric, Rick, and Jason went above and beyond to assist you. Drive safely in your Lexus RC 350, and we hope to see you back again at Performance Lexus!
Excellent parts and service experience. Top notch...
Excellent parts and service experience. Top notch customer service, friendly and informative. Keep up the excellent work. job well done :-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so grateful for your support and encouragement for the Performance Lexus team! It was our pleasure to provide top-tier care and to keep you informed, and we hope this level of professionalism will have you returning for all your service needs in the future!
The over all experience was amazing and all people...
The over all experience was amazing and all people encountered with in the process were true professionals. Who highly recommend performance Lexus and the sale staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
At Performance Lexus, we want to make sure our guests feel confident in their purchases, so we will be sure to give the entire sales team your thanks! We are thrilled they could provide an attentive and informative buying experience so you went home in a vehicle that is right for you. Enjoy!
Staff is very professional, courteous and knowledgeable....
Staff is very professional, courteous and knowledgeable. We would definitely recommend Performance Lexus to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can't tell you how much it means that you plan to recommend Performance Lexus to your friends! Our team is so grateful for your kind words about their professionalism and informative care. Many thanks for choosing our team to assist you, and we wish you safe travels until we see you next!
Roderick was outstanding and made our purchase so much...
Roderick was outstanding and made our purchase so much easier and relaxing. He even went back several days later to recover a treasured CD I left in our trade-in. Roderick went above and beyond and has convinced me to be a Lexus owner for now on. Thank you so much Roderick. Richard and Rhonda Sunnenberg
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Richard and Rhonda - We are thrilled that you were so well taken care of by our team! Thank you for choosing Performance Lexus and for sharing your experience with Roderick. Safe travels ahead!
Thank you Performance Lexus! This was the best car buying...
Thank you Performance Lexus! This was the best car buying experience. The team made the process seamless and I appreciated the detailed overview of the vehicle before driving away!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase, Heidi! We are delighted that our team made the process so easy and efficient. Thank you for choosing Performance Lexus!
I received fast and friendly service from my salesman...
I received fast and friendly service from my salesman (Rick Hubble). He greeted me with a smile and the car was ready for me to test drive when I arrived for my 11 AM appointment. He allowed me to take my time and gave me an informative crash course (since this was my first time driving a Lexus). I felt confident as I did my test drive and was amazed at how the car handled. I knew right then that this was the car for me. Rick followed up on all my questions and concerns. He had a plethora of good news from a Lexus app that would allow me to do things from my smartphone/key fob to helping me settle on a price that worked. The dealership itself was also impressive with a workout room and a movie theater…WOW!!! Not only did I find a car, but a family. Rick and his co-workers were sincerely happy and excited for me. Now that I am part of the Lexus family, I plan on doing my part by following their lead. I look forward to getting to know my car and can’t wait for my next one…YAY!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted that Rick and the team gave you a great experience from start to finish! Thank you for choosing Performance Lexus and for sharing your thoughtful feedback. Safe travels in your new car!
Roderick you are awesome! Thanks so much for your...
Roderick you are awesome! Thanks so much for your assistance today and making my purchase seamless!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving Roderick a wonderful shoutout! It's great he was able to assist with your buying experience so successfully. Enjoy the new ride! - Performance Lexus
Such a pleasure working with Rick! He made the experience...
Such a pleasure working with Rick! He made the experience fun and painless. Very professional and on point!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It makes us happy that you loved working with Rick! We're pleased that he helped make your experience not only seamless but fun! See you next time here at Performance Lexus.
Our experience could not have been any better! Roderick,...
Our experience could not have been any better! Roderick, Geoffrey, Jeff and JR were all as kind, welcoming, fun, knowledgeable, efficient, professional and caring as could be! You all exceeded our expectations and we were very impressed with everyone we were blessed enough to get to know today! Thank you all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased that you had such a great experience with the Performance Lexus team! Thanks for shouting out Geoffrey, Jeff, and JR for their hard work. Exceeding expectations is what we love to do--thanks for noticing.