Reviews
Enrique is a very hard-working and knowledgeable sales
Enrique is a very hard-working and knowledgeable sales person. He was willing to spend a significant amount of time with us going over the vehicle and helping us with the entire experience. Overall we had a very positive experience with Ocean Cadillac and with the help of the general manager, Victor, we were able to get our dream vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt, Thank you for your very kind review. Enrique and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.
Orlando Castellon was very communicative , cordial and
Orlando Castellon was very communicative , cordial and helpful throughout the Service of my Escalade which required multiple visits due to a wait on parts to complete everything. I appreciate the total Professional Services rendered Sincerely, Jm
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad Orlando was able to help, and we hope to see you again!
Purchased a pre-owned non-Cadillac vehicle.
Purchased a pre-owned non-Cadillac vehicle. Although I might be the cheapest customer ever in the history of Ocean Cadillac, all staffs were quite polite to me. Totally different from Toyota near by, I purchased a brand-new vehicle, was so frivolous and rude. The sales person at Ocean Cadillac, Anastasia, was quite nice person and so comfortable to deal with. She even reached out to me several times after the purchasing for “after-care”. I will definitely consider of purchasing a Cadillac from her for the next occasion.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Very helpful and made the process super easy.
Very helpful and made the process super easy. I would do it again with him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well, Ryan, and truly appreciate your feedback!
This dealership has abysmal customer service and
This dealership has abysmal customer service and management and I will never bring my vehicle or business back here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
It’s always a pleasure dealing with Victor Lopez.
It’s always a pleasure dealing with Victor Lopez. This is the 3rd Cadillac I have bought from him. He makes the transaction so easy. The sales person Maritza was so nice to work with. She made the transaction so smooth and stress feee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Orlando was polite and professional.
Orlando was polite and professional.I received quick quality service. He was informative AND made sure I was satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Orlando met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!
Satisfied with service and their promptness.
Satisfied with service and their promptness. Orlando was very helpful and kept me a-braised with service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mary, for your business and this review. We're happy to hear that Orlando and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
The service was OUTSTANDING!
The service was OUTSTANDING! Jesse assisted me with leasing my new Cadillac; and, the entire process was seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad Jesse was able to help, and we hope to see you again!
The service center listened to my issues and solved the
The service center listened to my issues and solved the problem with my radio. I’m glad
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Jason and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.