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Ocean Cadillac

(1,576 reviews)
Visit Ocean Cadillac
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2020 consumer dealer award
New (786) 472-8360 (786) 472-8360
Used (786) 472-8441 (786) 472-8441
Service (786) 472-8376 (786) 472-8376

Reviews

(1,576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ocean Cadillac from DealerRater.

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We had a great experience, Maritza helped us during the

We had a great experience, Maritza helped us during the process and made the process smoothly. Special thanks for Mr Machado and Johan who helped us as well to close the deal. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Jose! We're happy to hear it went well and truly appreciate your feedback!

No customer friendly at all ,has had my car for 3 months

No customer friendly at all ,has had my car for 3 months can’t get a straight answer from anyone.Has mad several promises none which where kept.I have been very patient but as of know I’m truly over this business

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Audrey, and hopefully, we can get to the bottom of this.

Special thanks to Michael Lombrozo for helping me to find

Special thanks to Michael Lombrozo for helping me to find and buy a car with all desired options and colors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad that Michael had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Excellent dealer along with management sells department

Excellent dealer along with management sells department and service personnel along with technicians very professional and helpful group of people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael, Jacob, Jason, and our team met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

Great experience would definitely recommend both Ocean

Great experience would definitely recommend both Ocean Cadillac and Maritza. I love the vehicle and the overall experience. She was very thorough and kept in touch. Thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Ocean Cadillac. Maritza and our team appreciate your business and hope to see you again soon!

He was very pleasant and he did everything possible for

He was very pleasant and he did everything possible for us to get the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fidel, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Consumer response

Very good business and very helpful and pleasant the vendor was amazing thank you

Jesse is awesome, he delivered A1 service with a great

Jesse is awesome, he delivered A1 service with a great attitude, he isn't a pushy salesman. He has a great demeanor and gets the job done without the xx. This is what makes Jesse shine and sets him apart from anyone else in the car sales world. Jesse is a great asset to Ocean Cadillac and I hope they see it as much as I do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear Jesse provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Overall great experience Andre made the deal get done and

Overall great experience Andre made the deal get done and happen.Got what u asked for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glen, It's great to hear that Andres was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

Everyone at Ocean Cadillac was straightforward with the

Everyone at Ocean Cadillac was straightforward with the pricing and willing to help find ways to get the deal closed that made sense for both parties

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

Mr.Carlos “Red” referred and introduce me to Angel when I

Mr.Carlos “Red” referred and introduce me to Angel when I arrived at Ocean Cadillac. Angel was extremely helpful and went out of his way professionally to assure that my car purchasing experience was a good one. Angel is surely an asset and amazing representation of excellent customer service and satisfaction. Thank you Carlos and Angel for a wonderful experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that Angel and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.