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Ed Howard Lincoln

(241 reviews)

Reviews

(241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Salesman Ramon was knowledgeable in a low pressure

Salesman Ramon was knowledgeable in a low pressure manner. Dealership is comfortable and updated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ralph, we're happy you found our staff so supportive during your experience at Ed Howard Lincoln. Thanks for your business! Take care!

It is an exceptional Dealership for sales and services I

It is an exceptional Dealership for sales and services I have been coming here for many years now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your feedback! Safe travels!

2023 Lincoln Corsair...great car!

Great buying experience with Frankie, the sales rep. Frankie was very responsive answering questions prior to arrival at the dealer. 2023 Lincoln Corsair is an impressive upgrade versus the 2021 Lincoln Corsair. Great luxury SUV and exceeded expectations. Have the Jet Black trim option and it looks great with the black grill and black wheels. Very happy with the buying process and the vehicle is superb!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

happy customer

Absolutely A WONDERFUL experience purchasing my used SUV from Ed Howard. Very pleased with the SUV. BUT what even more important is that Ed Howard is fair and honest dealer. THEY PLAY NO GAMES. They charge just one fee along with Tag/Title. Other dealers charge multiply fee on top of thier prices, $1000s of dollars. NOT Ed Howard's..... i will always recommend to my friends and neighbors. thank you, Frank a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Frank, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nee Year 2024

Literally the last hour of the year and made a left turn into Ed Howard Lincoln. After test driving 12 other cars throughout the day I?m happy to say we made a great last minute decision. They not only stayed open late for us to complete the deal, they worked with us on the financing. This is a great car (Lincoln Aviator) and so far everyone has been absolutely wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Service

Lanora was very professional from the first phone call I made, when I came for the appointment; she went out and above to make sure I got what I needed. It was just a factory code and Lanora was so happy to let me know that was no charge. This Dealership will be the one to do any service and repairs thanks to remarkably professional Lanora. Thank you, Marta G.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Marta, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

President and CEO

After purchasing 7+ Lincolns from this dealership, I have found them to always be professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we really appreciate your feedback! Please don't hesitate to contact us if there's anything more we can do!

Experience

i have now purchased two cars from them and go back to them first when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jerry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Excellent Experience. Ask for Paul!

From start to finish these guys were excellent. Paul Palma was my salesman and I have never had such a great experience buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Service

It was a good experience people were very good and kept me informed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!