Ed Howard Lincoln

Lanora is an excellent Service Department representative and should be compensated as such. She goes way out of her to help me with getting what I needed for my car and making it able for me to take my trip to Michigan and New York to see my family.

I've always been treated courteously at Ed Howard Lincoln. The work is always done perfectly and finished on time.

my vehicle is a MKZ hybrid. The service wa s excdlllent and the staff was very helpful

I purchased a new 2014 MKZ from Ed Howard a year ago and took it in for service because it had a small oil drip. Service advised that the vehicle had a seal leak and it would take a few days to get the part in and repair. I advised staff that I was going out of town and would need the vehicle. Since they had to drop the transmission to replace the seal, they offered me a loaner vehicle at no charge. Staff went above and beyond to make sure we were not inconvenienced. Made me feel as if this was my dealership for purchase or service.

The work on my car was completed in a reasonable time and I am very satisfied with the results

They did everything that needed to be done and right on time !

I have nothing but high praise for the quality of the people at Ed Howard Lincoln. Lanora Rambeau has handled the service on both my Lincolns since 2006 when I bought the first one. It was because of her, primarily, that I considered Lincoln and subsequently bought my new Lincoln MKZ. I love the complimentary wash and vacuum service. That separates service from quality customer service. I feel very "at home" and comfortable in the care of Ed Howard Lincoln. It is not your typical car dealership.

Love the sales and office staff worked with us and made us feel so comfortable. MKC rocks to all age groups love it.

We purchased our second MKZ at Howard. We are so pleased that we drive over 80 miles one way to deal with the folks at Howard's sales staff.

2014 MKZ. The staff was friendly and very courteous, willing to answered all my concerns. Needed help in programing and setting radio stations. Very satisfying experience. MJ. Kovalcin