Reviews
Was able to get right in to test drive the car I was
Was able to get right in to test drive the car I was looking at. Process was very easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Kevin White was great.
Kevin White was great. He is the only reason we purchased a Mecedes from Auto Nation
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
If I need help i will definitely call Kevin. He's the best
We've bought from MB of Sarasota in the past and our
We've bought from MB of Sarasota in the past and our current experience did not disappoint. Our salesperson, Tucker Kittle, is the best. He's knowledgeable, thorough and does a great job of taking care of his customers. Future purchases will be made through Tucker.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I was warmly welcomed when I entered the showroom and was
I was warmly welcomed when I entered the showroom and was quickly introduced to a salesman. I was treated with respect throughout the process and was very pleased with my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Darlah! If you ever need help, just give us a call. Happy motoring!
First class experience from start to finish.
First class experience from start to finish. We were casually just looking but the team at this dealership led by Kurt was so impressive we bought a new car. I highly recommend the MB of Sarasota!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I recently had a very disappointing experience with Sami
I recently had a very disappointing experience with Sami from Sarasota Mercedes. I had been in contact with him regarding a GLS 580, and after several inquiries, I was never informed that the car had already been sold. Despite my genuine interest and repeated requests for updates, there was a total lack of communication on his part. What was even more frustrating is that he never advised me to secure the car with a deposit or act quickly to ensure the purchase, which could have saved me from wasting time. It felt like he wa not truly invested in helping me or guiding me through the process. The lack of transparency and poor communication left me feeling completely frustrated and disheartened with their service. It’s disappointing to deal with a business that doesn’t prioritize customer experience or basic communication. I would not recommend this dealership based on my experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Teris, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1293 to discuss what we can do to help.
I recently had a very disappointing experience with Sami
I recently had a very disappointing experience with Sami from Sarasota Mercedes. I had been in contact with him regarding a GLS 580, and after several inquiries, I was never informed that the car had already been sold. Despite my genuine interest and repeated requests for updates, there was a total lack of communication on his part. What was even more frustrating is that he never advised me to secure the car with a deposit or act quickly to ensure the purchase, which could have saved me from wasting time. It felt like he wa not truly invested in helping me or guiding me through the process. The lack of transparency and poor communication left me feeling completely frustrated and disheartened with their service. It’s disappointing to deal with a business that doesn’t prioritize customer experience or basic communication. I would not recommend this dealership based on my experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (941) 275-1293 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Good, friendly service from all personnel.
Good, friendly service from all personnel. Mercedes-Benz of Sarasota is with you every step of the way during the purchase of car to the future service,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us, Barbara! If you ever need help, just give us a call. Happy motoring!
Trying to buy a used car there, they don’t accept
Trying to buy a used car there, they don’t accept anyone’s financing but there own, and wont even call me back on the financing I applied for at their dealership
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Kevin was a true.
Kevin was a true. Professional handling my purchse from choosing the vehicle to conclusion of purchase in an excellent manner. Great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!