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Crown Buick GMC

(1,162 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Fairly fast service; comfortable waiting area; friendly

Fairly fast service; comfortable waiting area; friendly staff; Mirror replacement turned out as good as new!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, Thank you for sharing your experience with us. We are thrilled to hear that we were able to get you in and out of our dealership fast and hassle-free. We look forward to the next opportunity to serve your needs again.

Excellent service.

Excellent service. No hidden fees and no from finance personnel. Highly recommend. The price was very fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, Thank you for taking the time to share your experience with us. We are pleased to know that our team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality, so it is no surprise that you are willing to recommend us to others. Thank you.

Tyler Braley was great!

Tyler Braley was great! Made the process fast and painless. I filled out most of my paperwork ahead of time through the website and he was great at communicating via text for the rest. I was in and out of the dealership in a hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amy, Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience with Tyler. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.

Me and my wife were so satisfied to be with Ryan Harris.

Me and my wife were so satisfied to be with Ryan Harris. He welcomed us on the front door on the store and continue to be with us until we finish the purchase. He is acting very professional. On the test drive explain everything that we asked. He is very kind and polite. It was our pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Todor, On behalf of all of us here at- Crown Buick GMC Services, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Ryan is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs.

Had an oil change and tire rotation done at Crown Buick

Had an oil change and tire rotation done at Crown Buick GMC. Kim Moore was great. Treated me professionally and got my truck in and out in no time while I waited. Definitely getting my service work done here in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jerry, Thank you for your review and feedback. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently with Kim! If we can help you with anything else, please don't hesitate to call, we look forward to seeing you again in the future!

Tyler made the experience worth the drive.

Tyler made the experience worth the drive. Stayed on top of things flawlessly. Even on day off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greg, Thank you for the great review of our dealership. We are so pleased to hear that your experiences with- Crown Buick GMC Services has been wonderful and well worth the drive especially with Tyler!

I highly recommend purchasing a vehicle here.

I highly recommend purchasing a vehicle here. I have once again had an amazingly easy and smooth experience with Tammy Wagner and absolutely love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Heather, We are so happy to hear of your positive experience at- Crown Buick GMC Services. Congratulations to your new vehicle! Tammy will be especially happy to hear that you were completely satisfied with his amazing customer service that you are willing to recommend him to others, thank you.

My saleswoman Tammy was awesome.

My saleswoman Tammy was awesome. She listened to what I wanted. Did not push me when I wasn't ready and followed up. She found the perfect vehicle for me. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Janet, Thank you for leaving Tammy this positive review and recommendation! We are happy to know that she was awesome, listened to what you wanted and did not push you when you weren't ready/followed up. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Buick GMC team!

I am grateful that Tammy Wagner was a great help I will

I am grateful that Tammy Wagner was a great help I will recommend my friends and family to her .and the rest of the personal the wear very help full. Thanks again Tammy Wagner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Antonio, We are grateful for you leaving Tammy this wonderful review and recommendation! We are pleased to know that she was a great help. We warmly congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

The most pleasant buying experience.

The most pleasant buying experience. Very clean facility. Tammy Wagner is the best. Would definitely buy from her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Niki, Providing white glove service is so important to us here at Crown Buick GMC and we are glad that Tammy's efforts met your satisfaction! We are thrilled to know that she is the best and made your experience pleasant. Congratulations on your new vehicle- behalf of the entire team!