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Crown Buick GMC

(1,132 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Bought our 5th car from Crown GM.

Bought our 5th car from Crown GM. They are the only dealership I go to. Cole Connor and Tammy Wagner are the absolute best. They make the annoying job of buying a car so easy and relaxing. They always have everything prepared and ready to go with a gassed up clean car. I can’t express how grateful I am for these two.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Matthew, Thank you for leaving Cole and Tammy this fantastic review! We are so appreciative of the opportunity to work with you and we are glad that they provided you with amazing service. We are happy to know that they are the absolute best and made your experience so easy/relaxing. Congrats on your new vehicle- behalf of the entire Crown Buick GMC team!

Drew was extremely knowledgeable, promo replies,

Drew was extremely knowledgeable, promo replies, excellent service!! Did everything we asked for in a very timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mauro, Providing first class service is so important to us here at Crown Buick GMC and we are glad that Drew's efforts met your satisfaction! We are thrilled to know that he was extremely knowledgeable, prompt replies and did everything you asked in a timely manner. Congratulations on your new vehicle- behalf of the entire team!

John Grundon is always great working with me, I really

John Grundon is always great working with me, I really appreciate him. Thanks John you're the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Fay, Providing exemplary service is so important to us here at Crown Buick GMC and we are glad that John's efforts met your satisfaction! We are thrilled to know that he is always great working with you and is the best. We wish you safe travels until we meet again!

Great help for my new vehicle from Michael suttles super

Great help for my new vehicle from Michael suttles super nice guy in explaining everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, We are grateful for you leaving Michael this wonderful review! We are pleased to know that he was super nice in explaining everything and a great help. We warmly congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

Crown Buick in St Pete -- Excellent!

Crown Buick in St Pete -- Excellent! Took 5 minutes to check in then a couple hours for a tune-up & tire checks....... Every staff member was courteous & professional and knew their job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Pete, Thank you for leaving us this incredible review! We are happy to know that our team was courteous, professional and knowledgeable. Please do not hesitate to let us know how we may be of further service to you.

Great experience at Crown Buick GMC!

Great experience at Crown Buick GMC! This is our 3rd GMC Terrain since 2012. And this is the 2nd Terrain we have purchased from Tammy Wagner. Dynamite lady! We had extenuating circumstances and she helped us breeze through all the issues. I would heartily recommend you see Tammy before you buy your next car/truck. She went out of her way to check available inventory in the area to get us what color/model we wanted. Tammy, Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Margaret, We appreciate you for leaving Tammy this marvelous review and recommendation! We are delighted to know that she helped you breeze through all the issues and went out of her way to get you the color/model you wanted. We look forward to working with you again in the future when the time comes. We sincerely congratulate you on your new GMC Terrain- behalf of the entire Crown Buick GMC team!

Tammy Wagner my sales associate was very friendly,

Tammy Wagner my sales associate was very friendly, helpful, and knowledgeable about the car's features and pricing and just overall very professional and we worked through the paperwork speedily I am very happy and would recommend her to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wayne, Providing impeccable service is so important to us here at Crown Buick GMC and we are glad that Tammy's efforts met your satisfaction and recommendation! We are thrilled to know that she was very friendly, helpful and knowledgeable. Congratulations on your new vehicle- behalf of the entire team!

I had an outstanding experience purchasing a used truck

I had an outstanding experience purchasing a used truck from Boris. This was by far the quickest and most painless negotiation I've ever had. We settled on a price via email, and in less than an hour, I was already in the truck and driving off. It was a refreshing change from the usual long hours of haggling. If you're looking for a smooth, hassle-free process, Boris is the way to go. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike, We are grateful for you leaving Boris this stunning review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Boris provided you with 5-star service. We are pleased to know that he made your process smooth, hassle free, quick and painless. We warmly congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

Quick straight forward and and and and and and and and

Quick straight forward and and and and and and and and and and and and

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

RS, We appreciate you for leaving us this remarkable review! We are delighted to know that our team made the process quick and straight forward. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

Arrived early and were promptly met by Jacquel Waller.

Arrived early and were promptly met by Jacquel Waller. He greeted us and said how nice to see you again. We remembered him right away as we met him two years ago when we needed service. He was very pleasant and efficient and so easy to work with. We are Canadian and do not come to Florida every year. We were so happy with the service we received during our last visit that we returned again. Thank you Jacquel for taking suck great care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Luana, Thank you for leaving Jacquel this amazing review! We are glad to hear that Jacquel took stellar care of you and your automotive needs. We are happy to know that he was very pleasant, efficient and so easy to work with. Please do not hesitate to let us know how we may be of further service to you.