Reviews
Service was outstanding I plan on buying a GMC soon and
Service was outstanding I plan on buying a GMC soon and Crown Buick GMC is were i will purchase my vehicle thanks to Jacquel waller outstanding serviceThank you. Ricky Burton
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ricky, Thank you, Ricky, for your kind words! We’re thrilled to hear that Jacquel Waller provided you with outstanding service. We're excited that you’re considering Crown Buick GMC for your next vehicle purchase, and we look forward to assisting you when you’re ready. If you need anything in the meantime, feel free to reach out, we’re here to help. Thanks again for choosing us!
product knowledge is exceptional.
product knowledge is exceptional. easy sales process. patient salesmen helped understand auto functions quickly thorough
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nick, thank you for sharing your wonderful review! We are so glad that our team took great care of you and ensured your experience with us was both smooth and successful. Congratulations on your new vehicle!
Jaquel was quick, friendly, and efficient at my service.
Jaquel was quick, friendly, and efficient at my service. He took good care of my vehicle and me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barry, thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Jacquel provided you with nothing less. We hope to see you again the next time you are in need of automotive service!
Had a great experience working with Boris.
Had a great experience working with Boris. Quick and easy and I love my new truck!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, Thank you for letting us know about the positive experience you had working with Boris! We are delighted to know that Boris ensured a quick and easy process and congratulations on your new truck! We know you will continue to love it for many years to come!
Jose Castillo was professional, thorough, and helpful.
Jose Castillo was professional, thorough, and helpful. He kept me informed about the progress of the service on my vehicle and ensured that the service appointment was completed as quickly as possible. He consistently consults with me regarding expected service items that will be needed in the future, and promptly gathers information to respond to my questions. He always makes sure my car is washed and clean upon completion of the service. He is pleasant and polite, and it is a pleasure to work with him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kelli, We are so pleased to hear that Jose was professional, thorough and helpful. It is wonderful to know that Jose kept you well informed throughout the process and was informative and timely with his responses. We expect nothing less. Thank you for choosing Crown Buick GMC and happy travels!
Thank you Jose Castlillo for your immediate assistance.
Thank you Jose Castlillo for your immediate assistance. My H3 would not start and the key would not release from the ignition. After having her towed to Crown, Jose and his team determined it was the battery even though a jumpstart did not work and it was not that old. In fact, after further research into my file, Jose found that the battery was still under warranty. I have been with Buick/GMC since day one for ALL care/upkeep of my 2006 H3 and yet again y’all have proven that loyalty/ building a solid relationship with your maintenance team is well worth it! Thank you again, Jennifer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, Thank you for letting us know about the immediate assistance that Jose provided. We are delighted to know that Jose was able to have the repair completed under the warranty and ensured you were satisfied with the work and service that took place. We appreciate your loyalty and look forward to providing the same exceptional service next time!
Tyler Braley provided excellent service both before and
Tyler Braley provided excellent service both before and during the purchasing process. He was responsive, and knowledgeable throughout. Crown Buick GMC is a "no nonsense" dealer, and will provide a competitive offer on both the sale and trade-in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff, Thank you for letting us know about your positive experience working with Tyler. We are delighted to know that Tyler provided excellent service throughout the car buying process. It is wonderful to know that you were offered competitive pricing for both your trade in and purchase. We expect nothing less. Congratulations on your new vehicle and happy travels.
Jamie williams went above and beyond lots of product
Jamie williams went above and beyond lots of product knowledge and a ture salesman one of the good guys thanks Jamie
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave, Thank you for letting us know how pleased you are with the service provided by Jamie. It is wonderful to know that Jamie went above and beyond to ensure you were well informed and we look forward to assisting you with all of your automotive needs. Congratulations on your new vehicle and happy travels.
the car was worked on upon arrival and the service
the car was worked on upon arrival and the service technician explained to me the problem with the driver seat. The part to fix the problem is no longer made by GM and none are in stock, so the technician had to improvise a fix for the problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
SGHundley, Thank you for letting us know about your positive experience with our service department. We are delighted to know that you received prompt service and the technician was able to figure out a work around for the issue you were having. We expect nothing less. We appreciate you choosing Crown Buick GMC for your vehicle service needs and we wish you safe travels.
Thank you Crown Buick for my new ride.
Thank you Crown Buick for my new ride. I absolutely love it. Huge thank you to my salesman - Michael Suttles for being patient, knowledgeable, and super helpful during this entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
S. Coleman, Thank you for letting us know about your positive experience working with Michael. It is wonderful to know that Michael was patient, knowledgeable and super helpful. We expect nothing less. Congratulations on your new vehicle and happy travels.