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Crown Buick GMC

(1,214 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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The entire process was smooth and easy!

The entire process was smooth and easy! I wasn’t there for hours! Most of the work was done remotely and I only showed up to sign and ride! The best car experience ever encountered! Tammy Wagner was amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Helena, Thank you for sharing your experience! We’re so glad Tammy made the process smooth, quick, and enjoyable. Congratulations on your new ride!

Great team and ryan in particular was great at his job as

Great team and ryan in particular was great at his job as a sales person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dennis, Your feedback means a lot. We’re delighted Ryan’s professionalism and the team’s support made your visit such a positive experience.

Tammy Wagner made the sales experience very easy.

Tammy Wagner made the sales experience very easy. This is the second vehicle we have purchased with Tammy and when we need another, we will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dan, Your loyalty means so much. We’re delighted Tammy once again provided the excellent care and easy process you deserve. Thank you for choosing us for your second vehicle!

Buying a car here was amazing!

Buying a car here was amazing! Ed did a great job explaining everything & the process was quick. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Stacie, Thank you for taking the time to leave us this review. We are happy to hear that Ed helped make your car buying experience a great one! If our team can be of any service to you please reach out to us we would be happy to assist.

This was my first time buying a vehicle from Crown Buick

This was my first time buying a vehicle from Crown Buick GMC and I will definitely buy from them again. Jeff Steinmetz was extremely helpful finding the vehicle I was looking for and the customer service was excellent. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve, Congratulations on your first Crown Buick GMC purchase! We’re thrilled Jeff was able to help you find the perfect vehicle and provide excellent service. Thank you for your recommendation, we look forward to serving you again!

It was very nice working with Edward Ma.

It was very nice working with Edward Ma.Very nice young man and got me the vehicle I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Angie, We appreciate your review! It’s wonderful to hear Edward made your experience enjoyable and helped you get the vehicle you were looking for.

John Gruden , its been doing a great job with my SUV my

John Gruden , its been doing a great job with my SUV my 2020 Acadia now my new 2025 Enclave very knowledgeable thank you john .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Daniel, Thank you for taking the time to share your feedback. We’re pleased to hear that John has consistently provided you with knowledgeable support on both your 2020 Acadia and now your new 2025 Enclave. We appreciate your continued trust and look forward to serving you in the future.

Crown Buick GMC sales and service is my go to dealership

Crown Buick GMC sales and service is my go to dealership in St Petersburg!! Our family only buys General Motors vehicles and Buick is our favorite. Tammy Wagner the sales rep is knowledgable and kind. My experience has always been very comfortable with this business ! My 2026 Buick Encore GX Aviere edition is BEAUTIFUL 😍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Teresa, Thank you for taking the time to share your experience! We’re glad Tammy provided knowledgeable and kind service, and that your family continues to trust Crown Buick GMC for all your GM needs. Enjoy your new Buick Encore GX Aviere edition!

Jamie, we tried to go into dealer preview, it said it

Jamie, we tried to go into dealer preview, it said it was not a safe place. So then we tried to go into the tap to preview and couldn't get into that. If there is another way we would be more than happy to give you a great review. We really enjoyed working with you. You made the process of buying the truck easy. Maybe you could show this to who ever needs to know what a great job you did. We will keep in touch. Thanks again. Karen and Richard Hodges.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karen and Richard, Thank you so much for your kind words! We’re thrilled to hear you enjoyed working with Jamie and that your truck-buying experience was easy. We’ll be sure to share your feedback with the team, it means a lot! Looking forward to staying in touch.

Jose Castillo is the best doing his job.

Jose Castillo is the best doing his job. Excellent work in general, thank you crown buick GMC🥳

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ivan, Thank you for the great feedback! We're thrilled to hear that Jose Castillo delivered excellent service. We’ll be sure to pass along your kind words. Thanks for choosing Crown Buick GMC!