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Crown Buick GMC

(1,162 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Our sales person, Boris Cehic, was not only courteous,

Our sales person, Boris Cehic, was not only courteous, professional and very informed, we feel he went above and beyond for us and we are extremely satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Teresa, We appreciate you for leaving Boris this spectacular review! We are delighted to know that he was courteous, professional, very informative and went above/beyond for you. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

Great service, honest, and accommodating.

Great service, honest, and accommodating. Jay was awesome getting it done right. Easy and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sandy, We are grateful for you leaving Jay this exceptional review! We are pleased to know that he was honest, accommodating and awesome in getting your vehicle done right. We hope to serve you again in the future.

Jacquel Waller And Crown are amazing.

Jacquel Waller And Crown are amazing. Great service and communication. I always feel valued. I love Crown!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ray, Providing great service is so important to us and we are glad that Jacquel's efforts met your satisfaction! We are thrilled to know that he was amazing, communicative and always makes you feel valued. We wish you safe travels until we meet again!

5/10/25 We could not be happier with our Crown Buick GMC

5/10/25 We could not be happier with our Crown Buick GMC experience. Our salesman, Tyler Braley, was professional, knowledgeable, very accomedating and petsonable. I highly recommend him and this Crown dealetship in St. Petersburg when considering the purchase of a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Siebert, Thank you for leaving Tyler this fantastic review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Tyler provided you with amazing service. We are happy to know that he was professional, knowledgeable, very accommodating and personable. Congrats on your new vehicle- behalf of the entire Crown Buick GMC team!

Kimberly Moore was the person who had been assigned to

Kimberly Moore was the person who had been assigned to take care of the services for my car. She was very informative and every thing was done in a timely fashion. The restrooms are very clean, good coffee is available and the waiting area was comfortable. I appreciate Kimberly's attention to detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Judy, We appreciate you for leaving Kim this remarkable review! We are delighted to know that she was very informative, attentive to detail and got everything done in a timely fashion. If there is ever anything more that we may help you with please do not hesitate to let us know.

Jose Castillo was excellent to deal with!

Jose Castillo was excellent to deal with! He made our experience easy and very satisfying!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bonnie, Providing exemplary service is so important to us here at Crown Buick GMC and we are glad that Jose's efforts met your satisfaction! We are thrilled to know that he was excellent to deal with and made your experience easy.

I like to take some time to say that Kim has been a very

I like to take some time to say that Kim has been a very big help with getting my terrain diagnosed and repaired she has gone above and beyond to help again thank you Kimberly moore

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, We are grateful for you leaving Kim this exceptional review! We are pleased to know that she was a very big help and went above/beyond for you. We hope to serve you again in the future when the time comes.

The dealer was great and took vehicle at my appointment

The dealer was great and took vehicle at my appointment time. Did a great 360 video inspection of the entire vehicle as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robbie, Thank you for your time and feedback. We are pleased to hear that your vehicle services with our team was so exceptional and hassle-free from the start to end, thank you!

Jacquel Waller helped me with the service I came in for,

Jacquel Waller helped me with the service I came in for, plus another service that was required at this time for my car. He was very professional. He had my car ready within 2 hours which he told me the work would take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patricia, Thank you for your feedback and review. We are delighted to hear that Jacquel was able to assist you with your vehicle needs, quickly and conveniently! We look forward to the next opportunity to service your vehicle again!

Tammy Wagner was excellent as a salesperson.

Tammy Wagner was excellent as a salesperson. She answered all of my questions and followed up to make sure I was totally satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, We would like to thank you for letting us know how we are doing here. We work extremely hard to ensure that all guests are comfortable with their visit. Tammy will be delighted to hear your very kind words, thank you!