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Crown Buick GMC

(1,129 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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My Sales rep was FANTASTIC!

My Sales rep was FANTASTIC!!!!! Helpful, knowledgeable AND respectful. She couldn't be any more wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kaye, We appreciate you for leaving us this stellar review! We are delighted to know that she was fantastic, helpful, knowledgeable and respectful. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

We had a very positive experience at Crown GMC.

We had a very positive experience at Crown GMC. Our salesman Tyler Braley was very knowledgeable on the options available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Scott, Providing white glove service is so important to us here at Crown Buick GMC and we are glad that Tyler's efforts met your satisfaction! We are thrilled to know that he was very knowledgeable and made your experience positive. Congratulations on your new vehicle- behalf of the entire team!

Michael settles, did an amazing job selling the car to

Michael settles, did an amazing job selling the car to me. He explained any and all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wesner, Thank you for letting us know how your vehicle purchase went with Michael. He will satisfied to hear you were so pleased with his amazing customer service. Please let us know if there is anything else we can do to assist you, we would love to help.

Brought our vehicle in for regular maintenance and we

Brought our vehicle in for regular maintenance and we were greeted by George Zaroff when we arrived. Took a little less time than expected and it was the same amount he quoted us. George also provided a report showing us everything else was in good shape. Thanks George.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, Providing immaculate service is so important to us here at Crown Buick GMC and we are glad that George's efforts met your satisfaction! We are thrilled to know that he greeted you when you arrived, took a little less time than expected and showed you a report of how everything else is in good shape. We wish you safe travels until we meet again!

This is the second used vehicle we've purchased from

This is the second used vehicle we've purchased from Crown Buick. We've worked with Tammy Wagner both times. Unequivocally hands down superb service. I recommend Tammy and this entire dealership for you car buying experience. ROCK STARS!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kevin, We appreciate you for leaving Tammy this remarkable review and recommendation! We are delighted to know that she provided you with superb service hands down and was a rock star. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

My experience at Crown Buick was great.

My experience at Crown Buick was great. Tammy Wagoner was a great help and very knowledgeable about all the cars and helping me decide what was best for me. She led me through the process in a timely manner without pressuring me . I appreciate it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Suzanne, We are grateful for you leaving Tammy this extraordinary review! We are pleased to know that she was a great help, very knowledgeable and let you through the process in a timely manner without pressuring you. We warmly congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

Everyone was good and professional with Crown Buick GMC.

Everyone was good and professional with Crown Buick GMC. Tammy Wagner sold me my third vehicle. I am happy service and price. She always helps. All GREAT!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Angelo, Thank you for leaving Tammy this amazing review! We are happy to know that she always helps, was good and professional. We look forward to working with you again in the future. Congrats on your new vehicle- behalf of the entire Crown Buick GMC team!

Tammy Wagner our sales lady loves all her customers.

Tammy Wagner our sales lady loves all her customers. She treats us like Family. We have been loyal customers since 2010. We have bought three cars from Tammy @ GMC BUICK. Ask for Tammy you will enjoy her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bobbie, Providing white glove service is so important to us here at Crown Buick GMC and we are glad that Tammy's efforts met your satisfaction and recommendation! We are thrilled to know that she treated you like family. Congratulations on your new vehicle- behalf of the entire team!

Jeff was awesome.

Jeff was awesome. Had the exact vehicle I was looking for ready to go. Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher, We are grateful for you leaving Jeff this exceptional review! We are pleased to know that he was awesome and provided you with great service. We warmly congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

Regular service visit whereby John Gruden was my service

Regular service visit whereby John Gruden was my service consultant. As always, John was professional, friendly, informative as to what services needed to be performed on my vehicle, and kept me informed as to the time the service would take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Val, Thank you for leaving John this incredible review! We are happy to know that he was professional, friendly, informative and kept you informed on the time estimate to complete your vehicle. Please do not hesitate to let us know how we may be of further service to you.