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Crown Buick GMC

(1,210 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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This was my first time buying a vehicle from Crown Buick

This was my first time buying a vehicle from Crown Buick GMC and I will definitely buy from them again. Jeff Steinmetz was extremely helpful finding the vehicle I was looking for and the customer service was excellent. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve, Congratulations on your first Crown Buick GMC purchase! We’re thrilled Jeff was able to help you find the perfect vehicle and provide excellent service. Thank you for your recommendation, we look forward to serving you again!

It was very nice working with Edward Ma.

It was very nice working with Edward Ma.Very nice young man and got me the vehicle I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Angie, We appreciate your review! It’s wonderful to hear Edward made your experience enjoyable and helped you get the vehicle you were looking for.

John Gruden , its been doing a great job with my SUV my

John Gruden , its been doing a great job with my SUV my 2020 Acadia now my new 2025 Enclave very knowledgeable thank you john .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Daniel, Thank you for taking the time to share your feedback. We’re pleased to hear that John has consistently provided you with knowledgeable support on both your 2020 Acadia and now your new 2025 Enclave. We appreciate your continued trust and look forward to serving you in the future.

Crown Buick GMC sales and service is my go to dealership

Crown Buick GMC sales and service is my go to dealership in St Petersburg!! Our family only buys General Motors vehicles and Buick is our favorite. Tammy Wagner the sales rep is knowledgable and kind. My experience has always been very comfortable with this business ! My 2026 Buick Encore GX Aviere edition is BEAUTIFUL 😍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Teresa, Thank you for taking the time to share your experience! We’re glad Tammy provided knowledgeable and kind service, and that your family continues to trust Crown Buick GMC for all your GM needs. Enjoy your new Buick Encore GX Aviere edition!

Jamie, we tried to go into dealer preview, it said it

Jamie, we tried to go into dealer preview, it said it was not a safe place. So then we tried to go into the tap to preview and couldn't get into that. If there is another way we would be more than happy to give you a great review. We really enjoyed working with you. You made the process of buying the truck easy. Maybe you could show this to who ever needs to know what a great job you did. We will keep in touch. Thanks again. Karen and Richard Hodges.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karen and Richard, Thank you so much for your kind words! We’re thrilled to hear you enjoyed working with Jamie and that your truck-buying experience was easy. We’ll be sure to share your feedback with the team, it means a lot! Looking forward to staying in touch.

Jose Castillo is the best doing his job.

Jose Castillo is the best doing his job. Excellent work in general, thank you crown buick GMC🥳

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ivan, Thank you for the great feedback! We're thrilled to hear that Jose Castillo delivered excellent service. We’ll be sure to pass along your kind words. Thanks for choosing Crown Buick GMC!

Service was outstanding I plan on buying a GMC soon and

Service was outstanding I plan on buying a GMC soon and Crown Buick GMC is were i will purchase my vehicle thanks to Jacquel waller outstanding serviceThank you. Ricky Burton

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ricky, Thank you, Ricky, for your kind words! We’re thrilled to hear that Jacquel Waller provided you with outstanding service. We're excited that you’re considering Crown Buick GMC for your next vehicle purchase, and we look forward to assisting you when you’re ready. If you need anything in the meantime, feel free to reach out, we’re here to help. Thanks again for choosing us!

product knowledge is exceptional.

product knowledge is exceptional. easy sales process. patient salesmen helped understand auto functions quickly thorough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nick, thank you for sharing your wonderful review! We are so glad that our team took great care of you and ensured your experience with us was both smooth and successful. Congratulations on your new vehicle!

Jaquel was quick, friendly, and efficient at my service.

Jaquel was quick, friendly, and efficient at my service. He took good care of my vehicle and me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Barry, thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Jacquel provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

Had a great experience working with Boris.

Had a great experience working with Boris. Quick and easy and I love my new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anthony, Thank you for letting us know about the positive experience you had working with Boris! We are delighted to know that Boris ensured a quick and easy process and congratulations on your new truck! We know you will continue to love it for many years to come!