Reviews
Car Service
I had my car in for a first year's checkup, including oil change, filters, etc. As usual, they did an exceptional job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That's what we love to hear! Thanks for sharing your experience. Ed Morse Corporate Offices
First Lease
Karen and the team at Ed Morse were awesome! We were not rushed and given time to make the right decisions for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the excellent review! We are so pleased to hear about your experience with Karen and the team. Please let us know if you need anything. Ed Morse Corporate Offices
Another great experience with Mike Murphy
Mike Murphy is the best in the business for what he does. I have now had two great experiences with him. He is extremely helpful and trustworthy. There is no other place I will take my car for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your experience with Mike! Thanks for taking the time to share. We hope to do business with you again. Ed Morse Corporate Offices
Recent Service at Ed Morse Cadillac
Mike Murphy is an outstanding Service Manager; very customer-oriented.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
That's what we love to hear! Thanks for the great review. Ed Morse Corporate Offices
Wonderful sales experience
Travis was great to work with. This was our first Cadillac experience and we were excited to lease two new cars, an XT5 for me and an XT4 for my wife. All questioned were answered and no pressure. See Travis for exceptional service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear it! Thanks for taking the time to share your experience. Please let us know if you need anything. Ed Morse Corporate Offices
Flat tire
Called in morning and taken care of that same night. Newly fixed tire on the very next Day.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad to hear it! Thanks for sharing. Ed Morse Corporate Offices
Superior sales experience
Superior sales experience. In 50 years of purchasing vehicles I have never had a sales team who worked this hard to satisfy my requirements for a car. My wife and I are completely satisfied with this purchase experience. Al Carter with the help of Jason spent several hours to satisfy our requirements for color, price, features and benefits. Thank you gentlemen we are excited with our purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear that Al and Jason were able to work a deal with you! Thanks for taking the time to share such a great review. Please let us know if you need anything. Ed Morse Corporate Offices
Highly professional service of Mike Murphy
I have been a customer of Ed Morse for a number of years. I have been very fortunate to have Mr. Mike Murphy as my service advisor the entire time I have serviced my car. He is highly professional and demonstrates the highest level of customer service. I believe he is a tremendous asset to your organization Doug Belden
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share your experience with Mike! We're so glad that he has left you with a memorable experience. Please let us know if you need anything. Ed Morse Corporate Offices
Ed Morse Cadillac Service
Ed Morse Cadillac service is outstanding! Everything is always first rate from the technicians to the administrative staff and the facilities. Our service tech, Kirk, is especially friendly, efficient and thorough. Our experience has always been great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are thrilled to hear it! Thanks for the great review. We're pleased to hear that Kirk provides you with a memorable experience. We hope to do business with you again in the future. Ed Morse Corporate Offices
Joe and the service team was great.
Joe did an excellent job.The sales manager was also great. Ed Morse Cadillac is outstanding. I would not purchase aother vehicle anywhere else and highly recommend my family and friends to go to Ed Morse Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's what we love to hear! Thanks for taking the time to share your experience. Please let us know if you need anything. Ed Morse Corporate Offices