Reviews
Excellent Experience!!!
Had a wonderful experience today Buying our first Cadillac thanks to Peter Mehra, He took care of our every need...He was very courteous and Knowledgeable of the Cadillac we bought...Would definitely buy from Peter again..... Thanks Again , Robert and Sandra
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased to hear about your 5-star experience with Peter! We appreciate your business and hope you are enjoying your new Cadillac! Welcome to the Ed Morse Family! Ed Morse Corporate Offices
Sonia T
Mike Murphy was excellent. He called me to let me know what additional work was needed and the car was ready pretty much when he said it would be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the excellent review, Sonia! We appreciate your business and look forward to your next visit! Ed Morse Corporate Offices
Great Experience
Corey made the shopping experience wonderful. He has great knowledge of the products. We had an excellent conversation while out on the test drive. Corey is a salesman I would recommend. Corey, Coach Lipani Says Hi!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear that Corey provided you with such great service! Thanks for taking the time to share your experience. Please let us know if you need anything. Ed Morse Corporate Offices
Exemplary Experience!
From the moment we drove onto the lot, we were treated with respect. Our salesman (and I hate to use that term), Sean Farazad, was not only incredibly knowledgeable of the product but his presentation and style for showing us the features and benefits of the vehicle we test drove made it all make sense. The General Manager, Hector Lebron, was very personable and spent time "visiting" with us. We have been successful real estate brokers for nearly 20 years and use a consultative model when working with our clients. So we recognize and appreciate it when another sales person takes that same approach with us. No one wants to be "sold" and this dealership has nailed the consultative model.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so pleased to hear it! Thanks for taking the time to share your experience with us. We're happy to hear that Sean provided you with a great experience. Please let us know if you need anything. Ed Morse Corporate Offices
Everyone deserves luxury!!
Excellent customer service by all parties involved in my car purchase. I purchased a 2013 Cadillac SRX and there is not a day that goes by that I don't get a compliment of some kind on the vehicle. I highly recommend the dealership to anyone looking for the car they DESERVE!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and the great review! We appreciate you. Please let us know if you need anything. Ed Morse Corporate Offices
Randall was the best!!!!!
Great experience purchasing my first Cadillac. Thanks to Tamika for setting up the appointment and being detail oriented and to Randall for just being awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear it! Thanks for taking the time to share your experience. Ed Morse Corporate Offices
chris
Al is a great guy and was very easy to work with. Thanks Al!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad to hear it! Thanks for the great review, Chris. Ed Morse Corporate Offices
Cars lover Experience
Best expirence in my years buying cars.Iam 68 years old.,and a car lover.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's what we love to hear! Thanks for the great review. Ed Morse Corporate Offices
Excellent
Best service at a car dealership ever. Everyone is so pleasant. Get you in and out timely fir what is being repaired.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's what we love to hear! Thanks for the great review, John. Please let us know if you need anything. Ed Morse Corporate Offices
Worst experience ever and scam artist
Mike Murphy is a scam artist these people diagnosed my car for two whole days because I was having a lean code on day one and two Mike Murphy called me asking what all have I changed on the vehicle they cnt find anything finally they called me back telling me that my injectors are bad which is a $1700 job them not knowing that I'm a technician at a dealership myself and bad fuel injectors dnt give you a lean code a code saying your car is running too rich but not too lean dam scam artist I also took it in 6 months ago for a recall for loss of power steering had my car for five hours to find out 6 months later they never did the recall and they never offered a rental or anything after having my car for two whole days basically told me to just deal with it then I had a coupon for 10% off and Mike Murphy had an attitude about that came back with the readjustment and was very sarcastic whn handing back the new adjustment this guys a real piece of trash
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are concerned to hear about your recent service experience. This is not the culture we promote at Ed Morse and we would appreciate an opportunity to speak further with you about this matter. Please feel free to reach out to our Service Manager, George Voltsis. He can be reached at GeorgeVoltsis@edmorse.com or 813-651-0887. Ed Morse Corporate Offices