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Ed Morse Cadillac of Brandon

(603 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(603 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Cadillac of Brandon from DealerRater.

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Working with Eric is always a pleasure.

Working with Eric is always a pleasure. He is kind and thoughtful and takes care of my car service needs without suggesting something I don't really need done. I also love the two way free shuttle service since I only have one vehicle to drive.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear of your great experience with Eric! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Easy in Easy out but no rushing!

Easy in Easy out but no rushing! everything explained by me service rep and then some! Great job Mike Murphy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear of your great experience with Mike! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Awesome customer service!

Awesome customer service! Great support. Marylin helped us through the whole process. Great attention to details!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear of your great experience with Marylin! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Appreciated all the help with a speedy awesome sales

Appreciated all the help with a speedy awesome sales experience- William Barrell was instrumental in getting it done and Josh in finance had us out the door in our new Caddy in record time …

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Not all Cadillac dealerships are the same!

Not all Cadillac dealerships are the same! William wasted no time, narrowing down our focus to exactly what I was looking for. Jason asked me what needed to happen in order to earn my business, and they made it happen; completely exceeding my expectations! Great experience from start, to driving off the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Joe was patient, knowledgeable, and professional.

Joe was patient, knowledgeable, and professional. He listened to what we wanted. As a result, we love our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear of your great experience with Joe! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Consumer response

The entire car buying process was well-organized and pleasant. Everyone we dealt with was excellent.

The team was supportive They worked together to ensure

The team was supportive They worked together to ensure that I was totally satisfied and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Everyone involved in helping me purchase my vehicle were

Everyone involved in helping me purchase my vehicle were professional and made the process very easy. Thank you.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Dealership was very accommodating and personel friendly

Dealership was very accommodating and personel friendly and helpful. The salesman was very friendly, knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

My experience was seamless.

My experience was seamless. Chris Oveido was excellent, Not pushy very professional and overall excellent customer service. His manager Steven was great and very informative as well. I am extremely happy and my process. Anthony the finance manager was the best I have ever encountered while purchasing a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices