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Eagle Buick GMC, Inc.

(2,576 reviews)
Visit Eagle Buick GMC, Inc.
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–7:30pm 7:30am–5:30pm
Wednesday 8:30am–7:30pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–7:30pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday 11:00am–3:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award
New (352) 388-3671 (352) 388-3671
Used (866) 544-9370 (866) 544-9370
Service (352) 388-3673 (352) 388-3673

Reviews

(2,576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eagle Buick GMC, Inc. from DealerRater.

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Honest awesome people.

Honest awesome people. It's the only place i will buy a vehicle. The service manager is scott. I can't say enough good things about him. He is true pleasure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Winifred! We're thrilled to hear that you had such a positive experience with us at Eagle Buick-GMC Inc. It’s wonderful to know that Scott made a memorable impression during your visit. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

Excellent service very helpful and friendly.

Excellent service very helpful and friendly. Attention to detail, listen to conserns. Thank you for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad to know that you received excellent service and that our team was helpful and attentive to your concerns. Your feedback means a lot to us at Eagle Buick-GMC Inc. We look forward to assisting you again on your next visit! Sincerely, The Eagle Buick-GMC Team

Salesman was knowledgeable and respectful answered our

Salesman was knowledgeable and respectful answered our questions. We were not rushed or pressured to make a decision on a purchased We left unable to make a purchase and came back several times to finalize a purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that our salesman provided you with knowledgeable and respectful service, allowing you to take your time in making a decision. At Eagle Buick-GMC Inc, we believe in ensuring our customers feel comfortable throughout their buying journey. We look forward to welcoming you back for your purchase. Don't hesitate to reach out if you have any further questions! Sincerely, The Eagle Buick-GMC Team

If you want a seasoned, very knowledgeable salesman, he

If you want a seasoned, very knowledgeable salesman, he is the MAN!! Worked very hard at getting me the car I wanted, and overall Eagle Buick GMC BLOWS AWAY Jenkins competition., in my opinion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, John! We're thrilled to hear that our team provided you with excellent service and helped you find the car you wanted. At Eagle Buick-GMC Inc, we strive to surpass the competition and your feedback confirms our efforts. We look forward to welcoming you back in the future! Sincerely, The Eagle Buick-GMC Team

Friendly environment, everyone goes the extra mile for

Friendly environment, everyone goes the extra mile for the customer to ensure the best deal possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We at Eagle Buick-GMC Inc are thrilled to hear that you enjoyed our friendly environment and that our team went the extra mile to ensure you received the best deal possible. We appreciate your support and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

I usually dread going into a car dealership but this was

I usually dread going into a car dealership but this was my best car buying experience in 64 years. They had me in and out in an hour. They were extremely professional and respectful, which is not always the case for females walking into a dealership. My salesman was Shields Gay and he was great. Their support has been top rate even after the sale. Would definitely buy from them again. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that you had the best car buying experience at Eagle Buick-GMC Inc, especially after 64 years of buying cars. It's great to know that Shields provided you with exceptional service and that you felt respected throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing us! Sincerely, The Eagle Buick-GMC Team

Excellent as always Excellent as always comes through

Excellent as always Excellent as always comes through with sales and service. 2nd to none. I travel 150 miles round trip from home to use this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that you consistently receive excellent sales and service at Eagle Buick-GMC Inc. Your dedication in traveling 150 miles round trip means a lot to us. We look forward to serving you again in the future! Safe travels! Sincerely, The Eagle Buick-GMC Team

Good afternoon Eagle Buick and GMC in Crystal River I

Good afternoon Eagle Buick and GMC in Crystal River I bought my first vehicle from them and I will go back to buy another. They are very courteous helpful and purchase a vehicle in about two hours there and the service department is awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience purchasing your first vehicle from Eagle Buick-GMC Inc. It's great to know that our courteous staff and efficient service made the process smooth for you. We look forward to assisting you again with your next vehicle purchase. Have a fantastic day! Sincerely, The Eagle Buick-GMC Team

The service was good, but the bill was not very easy to

The service was good, but the bill was not very easy to understand. The transmission service was quoted at 292.00$ but was 321.78$. Even with a 10.00$ coupon and 33.0$ in GM points. The total was 288.30$. It would be nice if everything was on one page.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, George. We're glad you found our service to be satisfactory. We understand that the billing can be a bit confusing and appreciate your suggestion about consolidating the information. We strive for transparency in our pricing, and your input will help us improve our process. If you have any further questions or concerns, please feel free to reach out to us at Eagle Buick-GMC Inc. We look forward to assisting you again! Sincerely, The Eagle Buick-GMC Team

Cody, my salesman, was professional, helpful, honest, and

Cody, my salesman, was professional, helpful, honest, and a pleasure to work with. There was no pressure at any point during the process. JP, the sales manager, was also easygoing and pleasant to work with. They were both very accommodating in negotiating a fair price—They even allowed me to inspect the underside of the vehicle, which I really appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with both our salesman and JP at Eagle Buick-GMC Inc. It's fantastic to know you appreciated the professionalism and transparency throughout the process. We look forward to seeing you again for your next vehicle purchase! Sincerely, The Eagle Buick-GMC Team