Reviews
Great service, friendly advice
I have recently bought a Jeep Patriot and I had fantastic sales man Fred Afshar who helped to select my car and finally I have purchased the above car. good performance and low price. regards, Dr Matt T.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Car Buying Experience!
From the moment I walked into the door at River Oaks Chrysler Jeep and Dodge, I was greeted by a friendly helpful staff who treated me with respect and in a professional manner. David the salesperson, Jim the Sales Manager, Jackie who helped me select the extras and Trey in finance walked me through the entire process and made certain that I was a happy customer. Also a big kudos to Hector and Ives for your additional support. I walked in a bit uncertain as I was set on an Audi. However, after further exploring the Jeep Cherokee Limited, I drove out with a fantastic vehicle that I absolutely love!! What an impressive vehicle and team. I’d highly recommend this dealership as well as return to purchase my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JEEP FOR LIFE!
This is the best I've ever been treated at a dealership. I went to several dealerships before finding my awesome JEEP at River Oaks Dealership. The saleman did not just try to sell me a car, but he told me to follow my heart, and if it didn't feel right he wouldn't sell me that car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Soooo Happy with my Jeep!
I can't say enough about my car buying experience with River Oaks Chrysler Jeep and Dodge! I have driven a Mercedes GL450 SUV for 7 years now and I was ready for a change. I decided I wanted a Jeep Wrangler. My sales associate, Santana Franco was very knowledgable about all the differences between all the different Jeep models, and was able to help me figure out which one would be the best for me. Unfortunately, I am pretty picky and they did not have exactly what I wanted in their inventory. I wanted a Rubicon X without a viper hood. Santana took me over to meet Blake Helfman and explained what I was looking for. Blake assured me they could get me the Jeep I wanted and they could add whatever accessories I wanted as well. He put his team to work and got me the vehicle the next day! Jim Edmund was instrumental in working out the deal to get the Jeep there so quickly, and my sales associate, Santana made sure that vehicle didn't go anywhere until I could come in and sign the papers (I was out of town for a few days.) The paperwork was painless, and it went by so fast! I was so surprised! I also wanted to add accessories to my Jeep. Jackie Chau, who is the accessories sales manager there at River Oaks, was awesome! I brought in a picture of another Jeep I had seen on the road. She and Mike were able to tell me exactly what the parts were and gave me a price right away. The parts were all there in a few days, and they even offered me a loaner car while all the work was being done. The work was done in the time expected and I just got my Jeep back today. I can't say enough about the service and quality of the work. I am SOOOOOO HAPPY! Thank you River Oaks Chrysler Jeep and Dodge!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
So Happy With My Jeep From River Oaks Chrysler Jeep & Dodge!
I can't say enough about my car buying experience with River Oaks Chrysler Jeep and Dodge! I have driven a Mercedes GL450 SUV for 7 years now and I was ready for a change. I decided I wanted a Jeep Wrangler. My sales associate, Santana Franco was very knowledgable about all the differences between all the different Jeep models, and was able to help me figure out which one would be the best for me. Unfortunately, I am pretty picky and they did not have exactly what I wanted in their inventory. I wanted a Rubicon X without a viper hood. Santana took me over to meet Blake Helfman and explained what I was looking for. Blake assured me they could get me the Jeep I wanted and they could add whatever accessories I wanted as well. He put his team to work and got me the vehicle the next day! Jim Edmund was instrumental in working out the deal to get the Jeep there so quickly, and my sales associate, Santana made sure that vehicle didn't go anywhere until I could come in and sign the papers (I was out of town for a few days.) The paperwork was painless, and it went by so fast! I was so surprised! I also wanted to add accessories to my Jeep. Jackie Chau, who is the accessories sales manager there at River Oaks, was awesome! I brought in a picture of another Jeep I had seen on the road. She and Mike were able to tell me exactly what the parts were and gave me a price right away. The parts were all there in a few days, and they even offered me a loaner car while all the work was being done. The work was done in the time expected and I just got my Jeep back today. I can't say enough about the service and quality of the work. I am SOOOOOO HAPPY! Thank you River Oaks Chrysler Jeep and Dodge!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service with Yves
Yves was a great salesman --- he took his time helping me and made sure the buying process was easy and convenient. The finance department also took good care of me and did not try to oversell me with additional options.
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer service.
Allen is the man you new to see if you a car, his staff is the best staff in the state of Texas. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great deal, great dealership!
Perfect car buying experience! No fluff, no run around, just a great deal from a great dealership! Nick Novosad made this one of my best purchase experiences! My thanks and recommendation goes out to the folks at River Oaks...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My car
River Oaks Chrysler Jeep sales consultant Nick Novosad and General manager Blake Helfman made my new car buying experience, An Experience among good genuine, people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great dealer to work with great pricing and sevice
they made buying my new car fast and easy the general mgr went out of his way to find the car i wanted and went and got it by the next morning great dealer thanks Jim!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase