Reviews
Great Customer service
Explorer went dead Sunday evening, truck towed to dealership before 9 am received a call from Joshua U by vechile was ready! Talk about great customer service !! They are the best!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience
Overall a great experience. The sales staff was extremely professional. I would highly recommend my salesman Gary Randall at Tommie Vaughn Ford. Very satisfied with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
10,000 mile service
Excellent service. Scheduled in advance. Was serviced upon arrival and on my way in timely fashion. Was so much better that Ford dealership in Humble, Tx.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Can’t get them to sell you a car, but they do excellent sevu
I repeatedly tried to get someone In the sales staff to sell me a car, but I could never get calls returned or kept appointments. However, I’ve been using the Quick Service Lane and they are wonderful. Vanessa does an awesome job of keeping me informed and I feel confident having them take care of my car needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excelent Place to deal with
Great service quick and easy. Got a nice vehicle and got what I needed for my trade. Was a great experience from the beginning. Will recommend to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always Great Service with smiles all around
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First class customer service and attention
Always a pleasure to do business with this dealership. They understand the customers needs and make purchasing a new vehicle easy, quick and stress free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service is top notch
The dealer's service agents are friendly and helpful. This includes both the quick lane side or the main service department. The quick lane side can get busy so arrive early. The only caveat is if you need to get work done on your radio. I recommend using someone else as their contractor isn't reliable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change/Tire Rotation F250
Got to my truck quickly, did work exactly as I needed, thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Purchased my Lexus GX 460 from this dealership on EBay !
I have never had a smoother automotive purchase! The service was great and carried out with integrity . I will definitely purchase from this dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car