Tommie Vaughn Ford

Overall it is good. This is my 2nd-time visit and buys it. I am ok with the service. I love it. They help me to clean and as I request.

I had a message in my Fusion that it was time for an oil change. I brought my crossword puzzle book and got settled in the Fast Lane waiting room. I was there for about 45 minutes. I had credit in my account points so I only paid half of the cost for this oil change. Wouldn't go anywhere else.

Working with Mack Flournoy, salesman of used cars at Tommie Vaughn, was actually a very pleasant experience. I told him what I was looking for and that’s what he showed me. He did not put any pressure on me to spend more money than I told him I wanted to spend. He was just there letting me work through the process of deciding what was best for me, without trying to influence my decision. He answered my questions, and was helpful and supportive. So glad I bought my car from Mack and from Tommie. Vaughn Motors.

GOOD SERVICE FRIEDNLY GOOD PRICE AND FAST SERVICE GOT WHAT I WAS LOOKING FOR AT INTERNT PRICE JUST WHAT I WAS INPECTING TO PAY AND FINISHYHE DEAL IN SHORT TIME

I was able to have my car service In a timely manner and received a call from vanessa who is awesome and took care of me.

Always greeted with a smile and greeting when I walk in the door

Pretty easy experience, not much of typical pain-in-the-rear car buying experience here... told them what i wanted in my unicorn build, found something suitable instead of special ordering, then rolled through buying process. They didn't try to push stuff I didn't want or ask for, just a down-to-earth purchase experience.

The replacement of the engine was done in a very timely manner and I have had no problems. However, when I received my car back it had grease xxxxxx hand prints all over the hood and both door windows. I was surprised that they were returning car back to me in that condition considering the work that was done. I got manager involved and she had it washed but it was a very poor job. I took it to a local car wash and had it hand washed and waxed. Also, when I picked vehicle up I would have expected the service writer or manager walk you to your vehicle rather than the cashier just giving you keys and saying your car is ready. All I am saying is good customer service goes a long way.

The whole sales process experience is always easy and completely tailored to what I am looking for. Which is why I always refer friends and family to Tommie Vaughn ford .

I called looking for a truck and they had what I was looking for f550 flatbed, Mike is the salesperson that made this possible thanks Mike.