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Tommie Vaughn Ford

(989 reviews)
Visit Tommie Vaughn Ford
Sales hours: 8:30am to 7:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 6:00am–6:00pm
Tuesday 8:30am–7:00pm 6:00am–6:00pm
Wednesday 8:30am–7:00pm 6:00am–6:00pm
Thursday 8:30am–7:00pm 6:00am–6:00pm
Friday 8:30am–7:00pm 6:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (832) 871-4760 (832) 871-4760
Used (713) 893-4280 (713) 893-4280
Service (832) 871-4616 (832) 871-4616

Reviews

(989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They make the impossible happen for you!!!

I went by just looking at used trucks because I have BAD credit. After talking with the sales staff I test drove a new bronze, 2017 they had left over. This truck was almost perfect, except I really wanted a blue one with the full console package. Within 10 minutes Mr. Bagby found one in a 2017 to keep the price where I needed it for finance. Andrea in finance was outstanding working with the lender to get the rate down to make the DREAM DEAL happen... Just give them a chance and they'll make your dream come true.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

robert rolen

Always a treat to have ST serviced at Tommie Vaughn Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

Purchase Suv

Awesome took three hours tops,looked at five Suv’s and tested drove the Kia fell in Love. Had three days to purchase a vehicle that met my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

easy, and painless

David Berg, responded to our on line request that we posted on Friday night, first thing on Saturday morning. We met with David on Saturday afternoon, he pulled the F150 we requested. We purchased the said truck Monday afternoon. Thanks, David

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service Review

I've been a fan of Tommie Vaughn Ford for 30+ years, they continue to impress!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner

Great service dept great service advisor, in and out in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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first car bought with wife

so the salesman david berg was awesome told him was looking for an focus st or suv. so when i got there he had both pulled up already so rest drove both and loved the focus st and the suv the escape i likes but to much money so we went with st. at any point david didn’t push or force us on stuff we didn’t want helped us find a great car for us. he even tried to make sure we wanted the st over the suv so wife wouldn’t be mad also. made us both happy. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Tommie Vaughn Ford, Houston, TX

Have been a customer at Tommie Vaughn Ford for many years and have never had a bad experience. Customer Service has always been great as well as Quailty of Repairs. I only rated the Facilities a three star because they were under construction and offered no coffee bar or cable tv, however, the facility was clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Excellent as usual and always dependable. I have been a customer of Tommie Vaughan for many many years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service and body work

The service was seamless but when the car was transferred to the body shop after we told both service and body shop that we had left the state on vacation. This ended up delaying the body work as I had to fill out a form and send back via email. All should have been done when I left car for service. Everyone nonetheless was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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