Tommie Vaughn Ford

Tommy Vaughn Ford is solely focused on 'profit churning' versus 'customer safety' or 'customer satisfaction'. Dealership leaves a lot to be desired. Don't depend on this dealership.

Staff well informed and kept me advised on the service for my focus. Car towed in through insurance tow service. Service representative advised me within a reasonable amount of time of the problem. Car was repaired in less time and we were able to pick up the car a day prior to anticipated.

I've enjoyed driving this car, lots of power under the hood and it handles exceptionally well. I also enjoy the roomy cabin with excellent leg space.

Thank you to my service adviser Liz Bell at Tommy Vaughn Ford in the Heights, she was able to get my warranty part covered when I thought that my warranty had expired , saved us a lot of money , got my car back in a timely way

Great experience super friendly people super easy to deal with great finance lady Will recommend them to anybody will definitely buy from them again soon

Brenda was awesome to deal with. Super informative and quick to answer any questions I had. I would highly recommend Tommie Vaughn Collision and specifically Brenda to anyone needing repairs. Great service.

This was the 7th vehicle I've purchased from Tommie Vaughn Ford in last 20 years, Always have had good experiences there and treated fairly. I would and have recommended them to anyone shopping for a vehicle.

My xx eng light came on - took to dealer early next morning (6:30 am) - was welcomed by adviser T C - we discussed what was wrong and truck history. He helped me get a discounted rental car. He call me when he said he would and explained the all the Problems -and what it needed. He helped me understand how and why this happened - I gave him the go ahead - he said all parts in stock and it would be ready probably late next afternoon - said he would call me - and he dd - truck was ready early afternoon . was able to return rental at T V - cashier and porters were very nice and all finished fast -- Truck running fine now -

Bought our sixth vehicle from Tommie Vaughn and David Watson...good experience! I will be back in the next 12 months or so for a new Ranger.

Every time that I go to Tommy Vaughn's Ford dealership I receive the same pleasant helpful service. I feel lucky to have such a dealership in my neighborhood.