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Joe Myers Ford

(5,190 reviews)
Visit Joe Myers Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 766-8479 (877) 766-8479
Used (888) 429-5362 (888) 429-5362
Service (888) 472-4010 (888) 472-4010

Reviews

(5,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Myers Ford from DealerRater.

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I’ve been using Joe Myers Service since 2011 and their

I’ve been using Joe Myers Service since 2011 and their service has always been excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued loyalty and kind words! We truly appreciate you trusting us since 2011, and we're thrilled to know our team has consistently delivered excellent service over the years. We look forward to continuing to serve you for many more to come!

The dealership was clean and well organized.

The dealership was clean and well organized. Our attendant Pam was amazing. She went above and beyond to make our experience as smooth and quick as possible. She was the star of the entire process. It felt like she cared about us as people and just clients.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so happy to hear that Pam made your visit smooth and enjoyable. It’s wonderful to know she went above and beyond to make you feel valued. We’ll be sure to pass along your kind words to her. We appreciate your feedback and hope to serve you again soon!

Good service.

Good service. Difficult to get ahold of initially but once the vehicle was in their possession the service occurred quickly and was very easy and pain free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We’re glad to hear that once your vehicle was in our care, the service was smooth and hassle-free. We also appreciate your note about the initial difficulty in getting in touch—your feedback helps us identify where we can improve to provide an even better experience from start to finish. We hope to serve you again in the future!

Very professional.

Very professional. Guys are knowledgeable and strait forward and honest very much satisfied . Love the truck and also the finance went very well too . Offered a extended warranty and gap at a nice price as well well worth the 2 hour dive from Beaumont to Houston thanks joe myer team ford pre own

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with the Joe Myer team. It’s great to know that you felt well taken care of, from the professionalism and knowledge of the team to the smooth financing process. We’re especially happy you love your truck! Your 2-hour drive was definitely worth it, and we appreciate you making the trip. Enjoy your new ride, and we look forward to assisting you again in the future!

Quick, professional service.

Quick, professional service. Scheduling online was straightforward and easy. All employees I interacted with were friendly. Service was completed earlier than expected and everything was done satisfactorily.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that the scheduling process was easy and that you received quick and professional service. It’s great to know that everyone you interacted with was friendly and that your service was completed ahead of schedule. We appreciate you taking the time to let us know how we’re doing, and we’re thrilled to hear that everything was done to your satisfaction!

I’m glad I didn’t waste 5-6hrs round trip driving to this

I’m glad I didn’t waste 5-6hrs round trip driving to this dealership. I’m not going to blame the bad experience on Matthew the salesman personally, he responded in a timely manner and got the information I asked for. I asked for a “out the door” price on a USED Jeep Wrangler that I found online. I want to say I have a pre-approval with rate and whatnot already locked in before contacting this dealer. I received a deal sheet that showed $4725.00 in “Dealer Added Accessories” on used vehicle. I asked what those add-ons were. I stated I didn’t want any extra packages/accessories added, just the listed price. He responded with another deal sheet with $2885.00 added onto the price. I again stated, I’m not interested if add-ons of any kind are added to the price of a USED VEHICLE. None of this stuff is worth the cost, I have windshield insurance, I’m 3 hours from your dealer so maintenance plans are not useful, and I’m not paying for interior protection, key fob replacement, nitrogen filled tires, and Lo-Jack. It’s absolutely ridiculous to add $4725.00 to the price of a used vehicle after a potential customer contacts you. NOTHING ON THEIR WEBSITE OR THE ONLINE LISTING STATES ANYWHERE THAT THIS WILL BE ADDED TO THE VEHICLE PRICE. Huge waste of time. He then finally came back with I can drop it $2000, which is still $1000 more than the listed price. He also said he could play with the rate, or find me a lower rate(which isn’t true, and can’t be done every time) I responded that wasn’t interested unless the price was as listed plus’s Tax, Title and license fees. He said that he wasn’t able to drop it anymore. So they lost a guaranteed customer, just to get some money for added crap that I didn’t want and they wouldn’t remove. Just wild to me. I can’t believe dealers are still attempting these scummy scam tactics on customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re truly sorry to hear that you feel this way about your experience. It’s important to us that our customers have a transparent and straightforward process. We would appreciate the opportunity to review your situation further and discuss how we can improve your experience. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com. She would be happy to assist you directly and work towards a resolution.

Aaron was my service advisor.

Aaron was my service advisor. He did an outstanding job, was friendly, knowledgeable, followed up and made my experience excellent. When I next need service I hope Aaron is again my service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing your experience! We're glad Aaron made such a great impression and that everything went smoothly. We'll definitely pass this along to him and look forward to seeing you again next time.

Greg Martin is great to work with!

Greg Martin is great to work with!!! He's very knowledgeable. The process was easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're so glad to hear that Greg made your experience easy and enjoyable with his knowledge and expertise. We’ll be sure to pass along your kind words to him!

I had the best experience with Joe Myers ford.

I had the best experience with Joe Myers ford. This was the smoothest experience I have ever had making my purchase. Everything was top notch perfect. My sales guy Devon was great. We worked it all out a just when I didn’t think it could get better. Went to finance and wow, I can’t say enough. Everything was great. I can’t say enough, just wonderful in every way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing feedback! We're so glad to hear that your experience with Joe Myers Ford was smooth and perfect from start to finish. It's wonderful to know that Devon and our finance team exceeded your expectations. We truly appreciate your kind words and are thrilled you had such a great experience!

Calvin at Joe Meyers is outstanding.

Calvin at Joe Meyers is outstanding. He was very professional and made sure my needs were met. Excellent service and would highly recommend him and The dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're glad to hear Calvin provided outstanding service and made sure all your needs were met. We truly appreciate the recommendation and your support of the dealership!