Reviews
Excellent experience at Joe Myers, Thanks Malachi!
I am truly a satisfied customer! I spent 10+ years in the auto industry from buying/selling/financing to ops and have seen it all and know how it works. Personally I have bought and traded in 8 vehicles in 17 years and this was my most pleasant purchase thanks to Malachi Ohrabka and his willingness/patience in working with me. I originally came in looking for a used truck but ended up leaving with a new 2014 4wd F-150. My excellent experience is tied directly to my salesperson, Malachi will be highly recommended to friends and family . Please feel free to contact me if needed. Thanks, Bart Langford Sugar Land, TX
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
service staff
Cindy as always is very helpful and knowledgeable about my vehicle service needs. Oil change was fast and all staff i had contact with was very helpful and friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful
great Mack Smith was wonderful I will come back again, again . service is 5 star all the way
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wai-cheng, thank you so much for your wonderful feedback! We look forward to seeing you again!
Excellent overall service
I drive from Magnolia just to be serviced at your location. Ms. Lantham always serves me with the ut most attention and kindness. Always on top of her game.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great car buying experience
Purchased 2014 f150 for my son the entire buying process was top notch from start to finish great job by everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations again on your new 2014 Ford F150, Terrill! We sincerely appreciate your feedback and hope to see you again in the future!
Customer First
Mack did a great job of taking care of my Fusion Hybrid. The factory recall was no big deal. The secondary fried electronics module was disappointing since the car is only about 3 months old. But it was operator error. Mack called to give me an update every business day and offered to reassemble the car for us while waiting over the weekend for a USB cable. He was truly about providing good service. I really like that Mack was open and honest about what might have happened regarding the fried module if we had just played it cool and said "We don't know what happened." versus "My son dropped the other end of the phone charger cable into the 12V power receptacle." He said he appreciated the honesty and it was very helpful in sorting out the problem and meant that the part would not have to go to Ford for a full investigation. Operator error doesn't fall under mechanical warranty, so it cost me to have it fixed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eric, thank you for your wonderful feedback of working with Mack! We sincerely hope all the recall work done on your vehicle has kept it running smooth! If you have any additional questions about the services you received, please let us know!
Great Service All Around!
I purchased a 2015 Ford Explorer Sport and a 2014 F150. I was VERY impressed with how nice and helpful everyone at Joe Myers Ford was, from the salesmsalesmen to maintenance department, to finance, and customer service. No one seemed pushy or like they were just trying to make a sale. Everyone was friendly and made me feel like I had known them forever. They made me feel like I was important and like they were interested in getting me into a vehicle that was right for me. I would definitely recommend this dealership. In fact, the previous day I went to a different dealership ready to purchase 2 vehicles and the salesman acted uninterested, so I researched other places and found Joe Myers. SO happy I went with this choice!! That's the other dealership's loss!! My mother in law purchased a vehicle here as well instead of the other dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations again on both, your 2015 Ford Explorer Sport and a 2014 F150, Jayme! We are excited to hear how well our Staff treated you throughout your visit with us and we look forward to seeing you again!
Very Happy
Turned my commercial vehicle around ahead of schedule ! Very happy !
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Evaluation
I traded in a 2008 F150 Lariat and purchased a 2014 F150 XLT. The sales process was low pressure, it took less than 45 minutes to agree on a price, and I believe I got a very fair deal on the truck. I had been to two other Ford dealers prior to coming to Joe Myers and was not happy with the process or the people. On the other hand at Joe Myer's, Joe Ramirez on the sales side and Craig Bosley on the finance side were both very helpful and professional and easily answered all my questions. Joe helped me pair my phone with the Blue tooth system before I left the dealership, and the following day also scheduled the installation of a spray-in bed liner and took immediate care of a windshield wiper problem that I had with the truck. Overall the service and the people were excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carl Charlie
Glen Francis is an excellant salesman. I have purchased a number of vehicles from Glen and he has always been a pleasure to work with. I look forward to purchasing more vehicles with Glen in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase