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Mike Willis Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (346 reviews)
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Sales hours:
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Sales
Monday 8:30am–6:00pm
Tuesday 8:30am–6:00pm
Wednesday 8:30am–6:00pm
Thursday 8:30am–6:00pm
Friday 8:30am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Willis Ford from DealerRater.

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Thank You so much for helping us get into a bigger...

Thank You so much for helping us get into a bigger vehicle! Great service! Great dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This service department is horrible… they never answer...

This service department is horrible… they never answer the phone and do not fulfill the warranty program of their vehicles. Sold the ford and bought a dodge…. Will not deal with Mike willis again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Chan Mayard went above and beyond our expectations and...

Chan Mayard went above and beyond our expectations and made the buying process easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I’m so glad I chose Mike Willis Ford for my Expedition...

I’m so glad I chose Mike Willis Ford for my Expedition Max purchase! Chan Mayard was my salesman and I highly recommend him. Chan continuously went above and beyond, making this the best car buying experience I’ve ever had. The next time you need a vehicle please give them a shot... you won’t regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy happy happy

Great experience and great deal! Super friendly. Chan Mayard was wonderful to work with. He even suggested a courtesy trade with the buyer I found for my older vehicle that saved me even more money. Mike Willis Ford rocks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We appreciate the positive feedback. It means a lot. See you next time!

Great experience and great deal! Super friendly. Chan...

Great experience and great deal! Super friendly. Chan Mayard was wonderful to work with. He even suggested a courtesy trade with the buyer I found for my older vehicle that saved me even more money. Mike Willis Ford rocks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Scheduled appointment a week ahead for oil and tires.Got...

Scheduled appointment a week ahead for oil and tires. Got confirmation text. (I still have the text on my phone) Showed up at 8AM as scheduled on July 5th to find service department "closed for holiday sign in window", door locked lights off. Schedule me when you're closed GREAT job!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chan and Drew were both absolutely amazing to work with!...

Chan and Drew were both absolutely amazing to work with! Best truck buying experience I’ve ever had! Highly recommend buying from Mike Willis Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very quick and easy. Fantastic job and a five star rating...

Very quick and easy. Fantastic job and a five star rating on everything. Chan is definitely recommended! And the financial advising was very efficient and great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I would not recommend this dealership to anyone... Justin...

I would not recommend this dealership to anyone... Justin Johnson will lie and given a chance to say, I gotcha, he will try to lie again to cover up a lie.... unprofessional as you will ever see.. Ryan Davis will not stand up and make things righty after sending you text and pics of prices he has agreed on.. Worst I’ve ever had dealings with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.