Reviews
Write a reviewI was traveling toward Sulphur from Baton Rouge when my
I was traveling toward Sulphur from Baton Rouge when my check engine light came on. I called Mike Willis Ford because I had business in the area the next day. Devin got me in at 7am and out by 9am with the issue resolved. Exceptional service with a warm and welcoming attitude.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased multiple vehicles from Mike Willis Ford.
I have purchased multiple vehicles from Mike Willis Ford.. every time it is an absolutely amazing experience. Chan Mayard has shown outstanding customer service experience every single time! Doing whatever it takes to make a deal happen for me! Also going above and beyond to make sure all of my wants and needs are taken care of! From making sure the truck is clean inside and out before I leave the lot even shining the tires himself!!! To making sure I’m comfortable with the whole situation of trading/buying a vehicle! 10 out of 10 for Chan and Mike Willis Ford! I recommend everyone I talk to to check them out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Mike Willis Ford was the best car buying
Working with Mike Willis Ford was the best car buying experience I have ever had. They met and exceeded every expectation I had. I have never purchased a new Ford in the 50 years that I have been driving. I will be buying a new vehicle for my wife next year and it will be from Chan and Mike Willis Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike Willis ford and Chan Mayard were easy and great to
Mike Willis ford and Chan Mayard were easy and great to work with on both purchases!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I have a company truck and we use Mike Willis as our
I have a company truck and we use Mike Willis as our repair shop..gotta say ..I love the people at customer service..honest and great service..I wouldn't trust any other dealer with my truck..love you guys..your friend always Roger Domingue..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service
I pulled up and the service rep came out to my truck. Asked me what I needed and I told him an oil change. He proceeded to ask me about tire rotation and fuel filters. I then told him only an oil change bc I was using my reward points. He said ok. Instead of checking my points first they proceeded to service my truck then tell me I owed them almost $102.00 Now understand I have no money so now I'm sitting in my hot truck in their parking lot trying to come up with this money so I can get my key and leave this place. I will never come back here and I don't recommend anyone else come here either
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for taking the time to leave us a review, Lynette. Very sorry your experience wasn’t what you’d hoped. We'd like to discuss this further with you if you could please give us a call at 888-693-4685 at your earliest convenience.
Drove 6 hours from Houma and back because Jacob Bryant
Drove 6 hours from Houma and back because Jacob Bryant answered all my questions with patience and kindness was very helpful and always answered his phone hey Stephen every time I called and helped me get my awesome 2022 bronco. Great people here at Mike Willis ford
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had my oil changed here and while everyone I spoke to was
Had my oil changed here and while everyone I spoke to was very polite, there was oil all over the exterior and interior of my truck when I got it back. Inexcusable and careless. Will not return.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Chan made process of buying a vehicle a pleasure!!! Very...
Chan made process of buying a vehicle a pleasure!!! Very knowledgeable & took his time answering my questions & showing me all features the vehicle has.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car