Reviews
Write a reviewBest service
Best service crew and cant wait to go back................,,,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donnie, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!
Nancy Blanks
Thank you Sharon ,for helping Odell and I to purchase a new truck, you are awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nancy, thank you for your kind words and congratulations on your new vehicle! We appreciate you taking the time to leave this wonderful feedback about Sharon's service. Thank you so much for being one of our valued guests and we look forward to your next visit!
Best PSI
Walt's always takes care of my vehicles, they have the best sales and service teams.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Everything was good! Kelley makes wait time go by fast with good conversation, no complaints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peter, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for choosing Walt's Live Oak Ford as your first choice for service!
Customer
The service was excellent and I didn't wait long for my truck to be repaired
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Survey
WALT'S WAS VERY WARM WELCOMING.WE LOVE OUR NEW RIDE,THANKS!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great servise
The staff at Walt's Ford in Live Oak are very friendly and try to help you in any way they can. They're honest and tell you things straight.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The broke my front bumper and won't fix it.
I went to get an oil change as I usually do. But this time, they broke my front bumper and won't fix it unless I pay $45. Definitely not going back!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
costomer review
Great group of people, I was recommended by a friend and he told me this is the only ford dealer he would go to because of the service. He was right and the sales person was will the give me the deal I wanted.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is anything else we can do to assist you, please let us know! Take care!
Shopping for another vehicle.
Salesman was pretty cool, But didn't seem to know much about the vehicle I wanted to purchase. Overall experience was Ok, But I prefer to be wowed by a salesman if I'm planning on buying something that's over 15,000 Dollars, I would like to be asked for a test drive and to be showed up under the Hood and the inside.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you, Claude, for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Our manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our manager at (888) 861-4907 to discuss what we can do to help.