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Walt's Live Oak Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)
Visit Walt's Live Oak Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walt's Live Oak Ford from DealerRater.

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Please make sure you LOOK at the paperwork before

look over your paperwork every line before signing, they add things in the contact that you don't need. They are very good thieves. Look out

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (800) 814-0609 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Walts Live Oak Ford Dealership

Was very pleased with the service received when I took in our Ford Escape for its first service . Everyone was very nice and professional. The waiting rooms were very clean. I was offered coffee or a soda. The restrooms were very clean and I was kept up in the progress of my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy we could make your service experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Quick lane Service

Very friendly, clean facility, in and out in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Stay far away

Traded my car in and then they said I wasn't approved for the car they put me in. Asked for my car back and they sold it already! I'm now in a vehicle I hate and did from the moment they made me buy it. I have a ridiculous interest rate "27%daily" needed something good on gas which this is not. I have begged and pleaded with them to resolve this issue and they refuse to do the right thing. All I asked from them was to make things right but they refuse. Talked to me like I'm pure trash. I only pray no one else ever goes through this nightmare I'm living.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please give us a call at (800) 814-0609 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

2018 F-150

Great buying experience . Dealership made you feel at home and went above and beyond to get the deal I wanted . Chris and Sharon are among the awesome employees that make auto buying here the best !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Service

Great buying experience . Dealership made you feel at home and went above and beyond to get the deal I wanted . Chris and Sharon are among the awesome employees that make auto buying here the best !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

review

They go above and beyond in their customer service to make sure you have a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Debbie, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Great sales and service department

I recently purchased a used Ranger at Walt's and got a great deal on a very nice truck. It needed the Takata airbag recall done so I made an appointment to do that. Both bags were done in less than 90 minutes and I was back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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fixed it

Nothing bad to say great service they were nice and fixed my problems

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Justin, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Oil change

Service was quick and excellent. Friendly staff and enjoyed the popcorn and a beverage

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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