All Star Ford Lincoln

4.7
(528 reviews)
Visit All Star Ford Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 7:00am–4:00pm 9:00am–7:00pm
Sunday Closed Closed
New (225) 590-8043 (225) 590-8043
Used (225) 590-8080 (225) 590-8080
Service (225) 590-8026 (225) 590-8026

Reviews

4.7
(528 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

90 day wait!!

I’m in shock that I couldn’t schedule a service appointment until at least 90 days because they are so backed up. Refused to let me speak to a service manager. The clerk who took my phone number yesterday refused to call me back to schedule so I had to call back today Christian, the clerk today was rude. My car is under warranty and I’d have to wait at least 3 months!! My warranty may expire due to miles by then.

5.0

Vehicle Repaired

Craig Poche assisted me in getting my vehicle repaired. He was professional and kept me up to date with the repairs being made and other issues.

Dealer response

Thank you for sharing your experience with us, Corey! We truly appreciate it and hope to see you again!

1.0

Service Department Theft

I had a rather expensive item stolen while my vehicle was there for service. Of course, they originally stated they would make it right, but decided not to after stringing me along for a month. Liars and thieves.

2.4

Poor Customer Service!!!!!!!!!!!!!!!

Took my payment and called 3 weeks later and said I didn't pay! Go to xxxx !! Most companies would not have even called if they were at fault!!!! Shame!! Shame!!!! Do your business correctly or get better management to hold employees accountable!

5.0

Awesome Experience

I went with my son to buy a vehicle. Jessica worked so well with him and made it an awesome experience that I returned one month later and bought a vehicle from her for myself!

5.0

Review

Awesome experince! My son and I bought new vehicles one month apart. Jessica made both of our experiences a breeze. I will definitely be a repeat customer!

4.4

Great Dealership, Great Employees

GREAT customer service, I checked out a couple of cars and Clark LaMaster helped me a lot, he knows his stuff! Great dealership, really felt like they cared about my time.

5.0

2018 ford escape purchased from allstar p-Ville la

Awesome people , my mustang had a recall for the airbags. Mr Alvin seal service manager put me in a loaner ford escape , I liked it so much I purchased the next day , thanks

Dealer response

Ashley, Thank you for sharing your comments. Our team always wants to make sure that our customers find the car they need at a fair price. We appreciate your business with us and invite you to come back!

1.0

Didn?t seem interested in selling a car

I was interested in a vehicle. Wanted them to come down on the price a little. Instead of bargaining, he told me to have a nice weekend. That after they lo balled me on my trade in. Later on in the week I texted the sales manager and never heard back.

Dealer response

Paul, Please know that we take your feedback very seriously, and we're disappointed that you feel like we weren't interested in working with you. Please contact us at your earliest convenience to address your concerns regarding the customer service that you received. Best regards, Reputation Manager Reviews@allstarautomotive.com (225) 930-4147

1.0

Disappointed

I'm so highly disappointed. I set up an appointment to see a car I was interested in purchasing. I was driving over an hour to go purchase the vehicle so I made sure to verify that the car was still available. I was told that it was still available. I arrive for my appointment only to be told that the person I had an appointment with wasn't there and that they had sold the vehicle 2 minutes before I got there. I wasted my time and gas for nothing.

Dealer response

Mel, Thank you for bringing this to my attention. I would like to extend my personal regrets concerning any miscommunication that has caused this inconvenience. Please do not hesitate to reach out to me so that I may learn more about the car that you wanted and begin to resolve this situation. I look forward to hearing from you. Best, Reputation Manager Reviews@allstarautomotive.com (225) 930-4147