Reviews
Best Dealership in Texas
Joseph Wojnarowski and Brandon Lopez both went above and beyond providing the Best most excellent customer service. They exceeded my expectations and I will recommend Covert to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rachel, we really appreciate you taking the time to leave a review about your experience with us. We're glad to hear that you felt the team went above and beyond to help out with your vehicle needs. Joseph and Brandon are great additions to our team and they will be happy to hear your review. Thank you again for your business. Respectfully, The Covert Ford Chevrolet Hutto Team
Thank you for your kind words, Rachel! Our team will be happy to hear that you had a fantastic visit. We appreciate your business and recommendation to others, and we'll be looking forward to seeing you again!
Ford Fusion buying experience
Joseph was great to work with and very responsive to my questions in the initial back and forth text messaging about the car, and then had everything waiting and ready to go when I came in for a test drive. I really enjoyed the low pressure interactions as we were able to quickly arrive at a good deal on the car, arrange financing, and help me get out the door quickly to make it to a scheduled dentist appt. He arranged for me to come back the next day when I had more time to complete make ready and detailing on the car, and made sure the car looked great. I was very satisfied and would buy from Covert Hutto again without hesitation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Covert Ford Chevrolet Hutto Team
Thank you for the incredible review, Donald! We always love to hear great experiences from our customers, so we appreciate that you shared with us! We are thrilled to hear that Joseph and the rest of our staff took great care of you from start to finish and we look forward to working with you at Covert Hutto again!
Repair
Service of my car was excellent. Gregory Carnes is very helpful and willing to work with you. My only suggestion would be if a person needs a ride, in my case back to pick up my car, that one be informed of a long wait. Sat for several ours with no ride and finally called, only to find out that they were waiting for their driver. I have NO idea how long this would be and fortunately found a friend who could take me to get my car. Honestly, this did not make me happy. Please let people know it could be a while for a ride.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy to hear that you had such a great service visit at our dealership! We are glad that overall your visit went so well, but we're sorry that you had to wait longer than anticipated. We are always looking to make our customer's experiences better, so thank you for your feedback! We look forward to working with you again!
Pastor
My previous car with almost 120,000 miles developed some mechanical issues, so it was time to upgrade to a newer vehicle. Having been a Cadillac owner for almost 20 years, I wanted a car which was comfortable and economical. Terry Friend my service consultant advised me to talk with Matt Mahan in Sales who assisted me in purchasing a 2014 Chevrolet Impala 2LT. It has all the features I was looking for and Matt checked the car out for me. He reviewed all the features during my test drive and was very helpful in assisting me with my trade-in. Brad in Finance worked out a very good finance rate and kept within my suggested monthly payment. He also included a warranty which fit my needs along with Gap Coverage. The whole crew did a wonderful job. As a former Cadillac salesman myself, I expected and received outstanding service. I highly recommend Terry, Matt and Brad at Covert Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so very much for the excellent review and for choosing Covert County Chevrolet of Hutto, George! We appreciate your kind words tremendously, and we are so glad that you had such a great time working with Matt, Brad, and Terry. Enjoy your new Impala and let us know if there's anything else we can do for you!
Excellent service
Jason Kelly was great at communicating the repairs that were needed and some that might be needed in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chad, thanks so much for your positive review and rating! We're so pleased that you had such a great experience working with Jason and we look forward to working with you again in the future!
Tim Jones
Can't say enough great things about Tim Jones and the service he provided my fiance and I as we bought our first vehicle. We will definitely be buying our next vehicle from Mr. Tim Jones. Very pleased!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the amazing review, Jason! We are pleased to hear that we were able to take great care of you and your fiance. Congratulations on your new vehicle and Tim and the rest of our staff all look forward to working with you again!
Joseph Wojnarski provided excellent service to us!
Joseph Wojrnaski provided excellent service to me and my wife from the moment we pressed send text to a vehicle we were curious about. He offered many different options to our car buying experience. Not even 3 days later I suggested my sister buy from them. He went out of his way in getting everything they were looking for, including saving money!! Ask for Joseph, when you are looking for a vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the excellent review, Chris! We are so happy that Joseph was able to be such a big help during the car buying experience! Thanks for your recommendation and for choosing Covert Country Chevy! We look forward to working with you in the future!
First time service experience
Carolyn Smith was my service adviser and she did a great job of taking care of me. She greeted me warmly with a nice big smile. She took control of the servicing of my new truck while I went and had lunch. When I came back it was ready to go and I just checked out. Everything was explained and I was given a copy of work performed and the pricing of each item.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so happy to hear that you had such an excellent job working with Carolyn during your recent service visit, Chuck! Thank you so much for choosing Covert Country Chevy and for sharing your great experience with us! We look forward to working with you on your next service visit!
Car Buying Experience
John Cuellar was an excellent sales person, professional, friendly, got us exactly the car we requested .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful to hear, Annabeth! We're happy to hear that you appreciated working with John so much. Enjoy your new car!
Most Excellent Buying Process Ever
We went to Covert to look at new cars and found one that was perfect for my wife. We found Gary Reed (who had sold us our 2 previous cars) and expressed interest. After the test drive we sat down and Gary said he would WOW us with the price. No hassle no bartering and indeed we were WOWed. Needless to say we bought on the spot. This make 4 cars in a row bought from Covert. #5 is approaching.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words and recommendation about Gary and our dealership! We appreciate your business, and we hope you're loving your new car!