Reviews
Jason Kelly and Covert Ford of Hutto Service
I have been a customer of Covert Ford of Hutto for well over 5 years and Jason Kelly has been my service advisor all of that time. I have found that he can be depended upon to deliver a service product with a professional attitude and approach. He has several times in the past advised me that I did not need a specific service or repair when some others might have went ahead just to make the money. He knows all of the service technicians and shop technical leader well and I have come to trust his advice and knowledge on repairing my Ford automobiles since 2007. I believe it is somewhat unusual to have had the same service advisor for such a long time based upon experience at other service dealerships. I can only attribute that to his dedication to serving the customers that have become his friends over the years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, thank you very much for making a point to leave such a kind review about your experience here at Covert Hutto. We're incredibly happy to hear that in over five years, Jason has always provided you with sublime service. We pride ourselves on our honesty, and we're so happy that you've experienced our transparent recommendations and our truthfulness in the severity of problems. We love working with you, and we can't wait to see you again.
Great turnaround
On several visits this past year I was completely ignored on the lot despite crawling all over numerous vehicles and even waving at the showroom. Complained to Dan Covert and he set me up with salesperson Haley Sokolowski. Haley did an excellent job of working with me to find the right vehicle and proved to be very helpful in getting the deal settled to everyone's satisfaction. I had to wait around awhile to handle the financing but as it was the last day of the year and Brad was very busy I quite understood the delay. He was also very easy to work with and didn't go crazy trying to push the extras.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for taking the time to leave this review of your recent experience here at Covert Country Chevrolet of Hutto. While we're sorry that you'd previously had some negative experiences, we're so happy that Dan was able to work with you to take care of your concerns and set you up with the lovely Haley. We're so happy that thanks to Haley, you were able to find and purchase the perfect car. Thanks a lot, and don't hesitate to share your experiences with us again in the future.
Jovanni Sales
Jovanni (sales rep) was fantastic. He was very professional, kind and friendly. He demonstrated every quality that one would like to see in a car dealership. In addition, Brad (financial) was very helpful and professional. Both of these gentlemen made our car buying experience fantastic. We will return and I will recommend my friends and family to shop there
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First, we would like to sincerely thank you for your service to our country; without those brave men and women like yourself, we would not be able to do what we love - serving our customer. Next, we'd like to wish you congratulations on the purchase of your brand new vehicle from Covert Hutto! Thank you so much for choosing our dealership. We're happy we could help.
End of the year purchases with Cliff Collins!
Cliff was amazing!!!!! He's a seasoned pro and an Eagle Scout to boot!! Sales people don't come more honest than an Eagle Scout. Cliff made the process seamless and painless!!!!! The best experience that i have had with Covert yet!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Randall, we're incredibly pleased to hear that Randall was able to provide you with excellent, honest service during your recent purchase at Covert Hutto. We know he loved working with you, and we hope to see you again in the future.
Amado Gaitan jr
Matt Mahan was the best experience salesmen I have ever met he treat you very courteous very respectable and very good at his job I would send all my relatives and as many friends as I can tell of this experience with Matt with Covert Ford in Hutto my 2017 Platinum F250 is like a modern spaceship pickup I'm real happy with the product please take the time to visit this dealership and possibly the salesman he is very professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amado, congratulations on the purchase of your brand new truck from Covert Ford of Hutto! We are so happy to hear that Matt provided you with the greatest salesmanship you've experienced when purchasing a new vehicle. We love treating our customers kindly and with respect, and we're so happy to hear that was exactly how you felt after your visit. Thanks for choosing Covert Hutto!
Great...
Great. Was kept informed as to the repairs needed. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, we are very glad to hear that you were kept well-informed!
Gary Hawthorn of Covert Hutto Chevrolet
Gary Hawthorn of Covert Hutto Chevrolet gave us excellent and rapid service. Covert Hutto Chevrolet is the place to buy or trade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, it makes us so happy to hear of your satisfaction with Gary Hawthorn! Thanks for choosing Covert.
Covert Chevrolet Hutto Sales
Gary Reed of Covert Chevrolet Hutto Sales went out of his way to find us the car we wanted even though they had to travel 370 miles to south TX to get it and made us a very good deal with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim, it was our pleasure to work with you to help you find the perfect Chevy vehicle for you - even if it meant we had to do a little traveling to find it! Thanks for choosing Covert Hutto.
Vehicle Service
I had an appointment to have my vehicle serviced. When I arrived the staff was friendly and they started on my vehicle early. I did not wait long and everything was completed to my satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Becky, we're happy to hear that your experience in the service department here at Covert Hutto was quick and satisfactory. Thanks!
Very Helpful
Good, as usual. John was very helpful in helping me get some maintenance done on my Chevy Traverse that I purchased there in 2012.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kheira, we're very pleased that John was able to service your Traverse to your satisfaction.