Reviews
Profressional
John was very professional, courteous, and helpful. He was informative and knowledgeable about discounted purchased through USAA. He patiently answered all our questions and helped me get my SYNC account set up and connected to my cell phone. He was the consummate professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear you had a good experience with John! Thanks for taking the time to review us, and I'll make sure to pass this on to him. We hope you'll come see us again soon!
Quick and easy
Tim Jones did a great job. Negotiated the deal on the phone and he had the vehicle and paperwork all ready for when I arrived at the dealership. Quick and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear this as Tim is definitely one to ensure that the job is fully taken care of, or at least as much as possible, before our customers arrive for their appointments. Thank you for choosing our team to help you and we hope you enjoy your new car!
Wonderful Experience!
This was my first time purchasing a vehicle and Gary Reed from Covert Chevrolet in Hutto, TX made it a great experience! He was so helpful and knowledgable and the whole process was much smoother than I expected. I would recommend Covert Chevrolet, and especially Gary, to anyone looking to buy a new vehicle near Austin, TX!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
How great, Teresa! Gary does his best to ensure our customers are satisfied from beginning to end and he'll be very pleased to know that you were satisfied with your visit. Thank you so much for not only the recommendation, but for the compliments as well, and congratulations on your new car!
Good Job
ohn reviewed the truck's "report card" with me and it was that easy. John was very polite, helpful, and very nice. While this is a bit of a drive from Elgin, I will be brining my truck here for any service it may need in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Renee, as it means a lot to us that you'll be making the trip to visit our team even more in the future based on this recent experience. We look forward to seeing you again!
Nice experience
Terry is always great. Keeps me in the loop and goes above and beyond to take care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Reid, Thanks for your kind words and 5-star review! We will pass along your positive feedback to Terry. Thanks for choosing Covert Hutto when picking out your new car. We hope to see you for all your car's maintenance needs!
Professional Staff!!!
Brian has helped me purchase 3 vehicles within the last year and a few months. He helped us out in every way possible by answering all of our questions and most importantly not being a pushy aggressive salesman. I plan on coming back in before the end of the year to purchase a new Ford SuperDuty but only from Brian.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the five star rating, Earl! We're so happy that Brian has made your purchases so enjoyable over the last year. It's amazing what a great relationship you've built, and we're so happy to hear it's going to continue. Let us know when you're ready for that new Super Duty! Thanks for everything, Earl!
Easy Easy
It was quick and easy to get service scheduled. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We were happy to help, George! Please feel free to stop back in to see us again if there's anything else you need. Thank you!
Recall Service
Had my 2014 Silverado in for a recall. Service was done promptly & professionally. John Lewis was the service person I worked w/ & he was friendly & helpful & kept me informed on how things were going. Couldn't ask for better service! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind review, David! We work hard at Covert to make sure that each of our customers have a wonderful experience. Please let us know if we can be of any further service to you!
New Vehicle Purchase January 2017
The entire experience was great. Jovanny made my wife and I feel very comfortable and he met all of the goals we wanted. I would recommend this dealership to anyone who is looking for a new vehicle. The entire organization is military friendly, both active and retired.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear that we were able to exceed your expectations! We'll be sure to pass your kind words along to him. It was our pleasure to be able to serve you; it is the least we can do out of gratitude for your service to our country! We appreciate you taking the time to leave your feedback with us, and we hope to see you back in here again in the future!
Covert Hutto - Gary Reed
Gary did a great job going over the variety of Chevy truck styles and options. There was no pressure throughout the buying process and when we selected a truck that they did not have on the lot, Gary was able to locate and have on the lot the next day. Great customer service from top to bottom at Covert.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg, congratulations on the purchase of your new truck from Covert Country Chevrolet of Hutto! We're so happy to hear that Gary was able to show you all your options and help you into the perfect truck to meet your needs. Thanks a lot for the feedback!