Reviews
MSW Manager
Everyone was super nice from the time I called in til the time I picked up my vehicle. I can not begin to tell you how happy I am with Covert in Hutto. I will always buy my vehicles from them and recommend them to all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bridget, thank you very much for taking the time to leave this kind review of your experience here at Covert Country Chevrolet of Hutto! We're so glad to hear that you enjoyed your service visit.
R. G. Lehmann
Great Service! Had my oil changed on my '06 Tahoe, Gregory Carnes got me in & out in a timely manner. Comfortable waiting area. Thanks Covert Hutto,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so pleased to hear that Greg took wonderful care of you and your Tahoe during your recent visit to Covert Hutto!
Fantastic and professional service!!!
I really like this dealership. Very responsive and they always do a great job. They also take you to your home or work which is really a nice feature along with the great service. I will be buying my next suburban from them. The new service manager really understands customer service. Point is they care !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cynthia, we are very pleased to hear of your satisfaction with your experience here at Covert Country Chevrolet of Hutto! We love hearing from our satisfied customers, and we're very pleased to hear that you're one of them. We look forward to assisting you into your new Suburban in the future. Thanks a lot!
Covert ford, Jason Kelly
Had my 2002F250 serviced and I had a starting issue and a leak in my radiator. Jason was very fast in assisting us, ordered part, and scheduling us back in later in the day, after the part arrived. We arrived, truck was taken in to be worked on, and returned in a timely manner with all repairs completed. The truck is running great and the team at Covert Ford deserves a hand for the great service.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, we would like to thank you so much for taking the time to leave this lovely review about your experience here at Covert Hutto! We're very pleased to hear that we were able to get you back on the road quickly. However, it look like you rated your experience poorly - only one star out of five available. Please give us a call to let us know if there's anything we can do to make your next experience worthy of five stars.
Great Service!!
Communication about the repairs and service work on my Explorer from Deryal were excellent. Kept me informed on each item, estimated cost, and approximate time it was going to complete the job. Worked around my schedule, got me a loaner, and delivered my vehicle earlier than expected. Highly recommend this Service department. And I am picky......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to review your Covert Hutto experience! We're very happy to hear that your service department visit was market by excellent communication from Deryal. We loved working with you to give you detailed information about everything with did with your Explorer. We cannot wait to see you again!
Purchase of 2017 Silverado 1500
Matthew Mahan made the process very easy. He worked the deal for me in a very professional manner. Went all the way to Missouri to find the truck I wanted. This is the 4th vehicle we have bought from Covert, we shop around but always come back to Covert. The entire sales team, which consisted of Matthew, Brad, and Kelly did an excellent job. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, thank you very much for taking the time to leave this kind review of your purchase experience here at Covert Hutto! We are incredibly pleased to hear that your experience with Matthew was so excellent that you will continue to shop with us for your vehicles. We can't thank you enough for your wonderful patronage over the past four vehicles.
COVERT FORD SERVICE
Brought our Ford Edge in for a recall service and was told it would take about 3 hours. I decided to wait for the vehicle and was very surprised when it was completed in an hour and a half. Always great service at Covert Ford. Jason Kelly is always on top of his game.Great service and a great friendly experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we're very happy to hear that when you brought your Edge in for service here at Covert Hutto, you were surprised that your service took half as long to complete as initially estimated. Thank you so much for the kind review. We sincerely appreciate your kindness.
Purchase was a good experience!
Brett Van Pelt was our salesperson for a 2016 Ford F350 truck recently. He is an excellent salesperson. He communicated by phone and email prior to the sale promptly and continued to follow through at the dealership to make the sale. If you visit Hutto Covert Ford, I highly recommend that you deal with Brett.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vicki, congratulations on the purchase of your brand new F-350 from Brett here at Covert Ford of Hutto! We're very pleased to hear that Brett took such great care of you during your visit to our dealership. We loved working with you, and we look forward to the opportunity to serve you again in the future.
Good service team
Terry works with us for all our service needs.And he goes the extra mile to show us things we need to know. Always Friendly.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're very pleased to hear that Terry goes above and beyond for you in the service department!
Excellent service department and Personnel
Terry Friend always take of me at the Hutto Chevy store. Took Vette in for oil change and software updates and reprogramming a couple more fobs, just in case. Car was ready quickly but I could not get there before Service closed. Terry stayed late to get my car to me that evening. Mark M.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, thank you so much for your incredibly thoughtful review of Terry and the rest of our service staff here at Covert Hutto. We love keeping your Corvette in tip-top shape. Thank you so much for choosing Covert.