Reviews
Fantastic and professional service!!!
I really like this dealership. Very responsive and they always do a great job. They also take you to your home or work which is really a nice feature along with the great service. I will be buying my next suburban from them. The new service manager really understands customer service. Point is they care !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cynthia, we are very pleased to hear of your satisfaction with your experience here at Covert Country Chevrolet of Hutto! We love hearing from our satisfied customers, and we're very pleased to hear that you're one of them. We look forward to assisting you into your new Suburban in the future. Thanks a lot!
Great Service!!
Communication about the repairs and service work on my Explorer from Deryal were excellent. Kept me informed on each item, estimated cost, and approximate time it was going to complete the job. Worked around my schedule, got me a loaner, and delivered my vehicle earlier than expected. Highly recommend this Service department. And I am picky......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to review your Covert Hutto experience! We're very happy to hear that your service department visit was market by excellent communication from Deryal. We loved working with you to give you detailed information about everything with did with your Explorer. We cannot wait to see you again!
Purchase of 2017 Silverado 1500
Matthew Mahan made the process very easy. He worked the deal for me in a very professional manner. Went all the way to Missouri to find the truck I wanted. This is the 4th vehicle we have bought from Covert, we shop around but always come back to Covert. The entire sales team, which consisted of Matthew, Brad, and Kelly did an excellent job. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, thank you very much for taking the time to leave this kind review of your purchase experience here at Covert Hutto! We are incredibly pleased to hear that your experience with Matthew was so excellent that you will continue to shop with us for your vehicles. We can't thank you enough for your wonderful patronage over the past four vehicles.
COVERT FORD SERVICE
Brought our Ford Edge in for a recall service and was told it would take about 3 hours. I decided to wait for the vehicle and was very surprised when it was completed in an hour and a half. Always great service at Covert Ford. Jason Kelly is always on top of his game.Great service and a great friendly experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we're very happy to hear that when you brought your Edge in for service here at Covert Hutto, you were surprised that your service took half as long to complete as initially estimated. Thank you so much for the kind review. We sincerely appreciate your kindness.
Purchase was a good experience!
Brett Van Pelt was our salesperson for a 2016 Ford F350 truck recently. He is an excellent salesperson. He communicated by phone and email prior to the sale promptly and continued to follow through at the dealership to make the sale. If you visit Hutto Covert Ford, I highly recommend that you deal with Brett.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vicki, congratulations on the purchase of your brand new F-350 from Brett here at Covert Ford of Hutto! We're very pleased to hear that Brett took such great care of you during your visit to our dealership. We loved working with you, and we look forward to the opportunity to serve you again in the future.
Good service team
Terry works with us for all our service needs.And he goes the extra mile to show us things we need to know. Always Friendly.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're very pleased to hear that Terry goes above and beyond for you in the service department!
Owner
We were replacing 4 year old truck and salesman Marcus Reiland guided us through finding the perfect vehicle at the right price. Happy with our deal.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bernie, it was a pleasure to work with you to replace your truck. Thank you so much for making this kind review!
my f150 from covert ford
I was very happy with the service and respect my wife and i received from Clinton Reed from the minute we arrived at the dealership. Clinton Reed gave up his full attention and worked very hard to ensure we were happy with our vehicle and that it was what we were looking for. i will be sure to keep covert at the top of my list.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Randolph, thanks a bunch for the exceptionally kind review of your experience here at Covert Country Chevrolet of Hutto. We're very pleased that Clinton took great care of you and your wife and was able to get you exactly what you were looking for!
Excellent service department and Personnel
Terry Friend always take of me at the Hutto Chevy store. Took Vette in for oil change and software updates and reprogramming a couple more fobs, just in case. Car was ready quickly but I could not get there before Service closed. Terry stayed late to get my car to me that evening. Mark M.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, thank you so much for your incredibly thoughtful review of Terry and the rest of our service staff here at Covert Hutto. We love keeping your Corvette in tip-top shape. Thank you so much for choosing Covert.
Satisfied Customer
Greg Carnes was a great service advisor! He got my part that was needed right away and made sure my repair was completed to my full satisfaction and within the time frame he quoted me! I highly recommend purchasing a vehicle and having one repaired at Covert Chevrolet in Hutto Texas! And if it's for repairs, make sure you ask for Greg! He will most definitely ensure you are taken care of in a timely, efficient manner!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we appreciate the time you have taken to leave this kind feedback about your experience here at Covert Country Chevrolet of Hutto. We're very happy to hear that Greg was a joy to work with during your visit to our service department. We loved working with you, and we can't wait to see you again.