Nyle Maxwell Chrysler Jeep Dodge of Taylor

Was kept updated on every step through the process of selection, test drives, optional choices etc. negotiations were friendly but realistic. Finance options were step by step with explanations where needed but in a relaxed manner. Overall good experience

Use them for oil change/filter and 18 point inspection this work was scheduled and done at the scheduled time. Thank you Brian and the guys in the service department

Complete blundering idiots! From Steve David the GM to Justin Lynch the sales manger and everyone in between. None of them know what the customer is asking for even when stated in writing! Tried buying a new Challenger and all they needed to answer was a) can it be ordered and built b) price and they couldn't even come up with all the answers. Just "come on in and we'll get you a new truck" I wasn't even buying a truck!! Mean while their crack telemarketing team is calling me with offers! Complete buffoons!!

Dave Amstutz at Nyle Maxwell in Tylor showed the best practices in customer satisfaction and retention. He listened to me and understood my need. He explained to me why the vehicle I thought would be best actually is not and sold me a vehicle that was cheaper but fitted my need opposed just selling the more expensive vehicle. There was no pressure or forceful closing attempts. Quick and painless, the process was made easy. He is trustworthy. There were no games or hidden meanings. I trust that I actually got the best deal under the constraints I set for the purpose of buying a new vehicle. Dave had full support of the entire dealership including the GM Steve David. I met Dave because he came highly recommended by a former customer of his. Because of my experience I am planning on buying another vehicle for my daughter. Best dealership in my 40 years of buying cars.

We went in for a prepaid oil change, we made an appointment as required, showed up on time, and they checked our warranty for us, and performed the service promptly. Very polite and efficient for explaining the service and we set up additional warranty work for another vehicle also bought there years ago. This dealership seems honest, straightforward, and helpful compared to the Austin dealers

My initial experience was not great. After raising my issues to the management team, they quickly corrected the problem and accommodate my needs with excellence. I felt valued and appreciated as a customer

Had my new 2019 Dodge Ram truck in the shop 4 times for squealing brakes. 1st and second time they said they could not hear the brakes squeal. The 3rd time I had the manager test drive the truck with me, and he did hear the brakes squeal , and he said they would fix it. I left it and 3 days later, it was done. 3 weeks after that, the brakes started squealing again! They then said I needed to break them in! Never heard of breaking in the brakes of a new vehicle, but I did! Well, 2 months later, still squealing! After having enough of people commenting on my brakes, and me having to listen to it, I took it back this week on Wednesday. They said my brakes were 100% ok. I asked why the are still squealing!?!? He said that I’m not the only one with the same problem, and that Dodge is aware of the problem, and they have not not came up with a solution to resolve the problem! Needless to say and very unhappy, Iv spent 50+ thousands of dollars on a truck with squealing brakes that I was told I have to put up with! I’m not giving up and I want it resolved!

Bought the truck with after market radio, wheels and tires( remind you it came with the truck when we bought it) now the radio is acting up and they are saying they are not responsible for it because they did not install it and the extended warranty is saying they will not cover it because its not a factory radio.

Quick turn around time in fixing it. Shuttle took me to work and picked me up that was great. Rene and Brian were good in helping me out.

Used for years for and only use this place for car purchase and car service. No better place around. Best ever. I highly recommend. Dave in sales and Brian in service afte my favs.