Reviews
Great customer service
Used for years for and only use this place for car purchase and car service. No better place around. Best ever. I highly recommend. Dave in sales and Brian in service afte my favs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stay away
Terrible experience buying and worse experience with service dept. I have had my new truck for 3 months, have been in 6 loaners logging more miles in 6 weeks in them then my new truck. But somehow maxwell and Chrysler feel it doesn’t qualify for a buy back. Oh yea, I’m still waiting on parts. I’ve been coming here for 10 years. I’d never believe I would be treated this way. Trust me, stay clear of this dealer and new ram trucks.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Stay away
Terrible experience buying and worse experience with service dept. I have had my new truck for 3 months, have been in 6 loaners logging more miles in 6 weeks in them then my new truck. But somehow maxwell and Chrysler feel it doesn’t qualify for a buy back. Oh yea, I’m still waiting on parts. I’ve been coming here for 10 years. I’d never believe I would be treated this way. Trust me, stay clear of this dealer and new ram trucks.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Recall Repairs
Everything was handled in a timely manner. Have to take truck back for (1) Recall,this was not something that this dealer ship caused. The problem was caused by another dealer apperantly useing my vin #.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Review
Best experience I have had buying a new car. Andrew and Daryl gave great customer service, were patient and informative. My husband was extremely happy and they made the process with trade in easy. They gave a fair price for truck and my trade in. Thank you for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Poor Customer service / dishonest finance dep
Got an offer from capitalone and forwarded it to the sales person (Ryan). Got to the dealership to finalize the deal and complete the paperwork but unfortunately these people changed my APR and subsequently increased the amount that I have to pay on the car. Called them several times to have the rate and numbers corrected but to no avail. Finance guy didn’t want to do it and kept telling my to call Capitalone but when I call capitalone, they tell me it’s the dealership that can make those adjustments. This is my first that I’m financing and it’s not a good experience. Poor customer service. I wouldn’t recommend this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Ryan Lemcke was the BOMB.com salesperson!
We will never go to another dealership for our cars, or another sales person. We love Ryan and have referred our friends and family members to him for over 15 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great quick work
Very quick work on my recall notice. Friendly and very courteous by all employees. Would recommend to mu friends and family for all future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased a new Ram Diesil Truck
Jason took great care of all my needs . I was really impressed with the timely manner that I could get in and out. The Service dept took the time out to travel to another dealership to receive a part for my bed cover. The time frame stayed within the allotted timeline so I could get to my meeting. Joe S.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Warranty Repair - Excellent Service
I had a warranty repair conducted at this dealership in December 2018. The staff were very friendly, professional and kept me informed throughout the process. Totally satisfied with the service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair