Reviews
Personable and prompt
Very personable, on phone and in person. They were able to fit me in right away performed the repairs the same day. In contrast, another (related) dealership was very abrupt over the phone and told me they wouldn't be able to fit me in for another 3 weeks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience, Jeffery! It is great to hear we were able to get you taken care of! -Nyle Maxwell Taylor
GREAT SERVICE
Our sales associate Raul did an excellent job. He listened to our concerns and was very detailed in taking care of everything so that we could get the best deal. The gentleman who handled the credit process also did an excellent job explaining the entire process. Our sales associate Raul did an excellent job.He listened to us and got the best deal for us in the vehicle we wanted.The gentleman handling the financing did an excellent job explaining the process and both answered all our questions. They are both very professional in the way they handled the purchase of our 2016 Jeep Patriot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Congratulations on your 2016 Jeep Patriot, Jean! We are thrilled to hear you had such a great experience and we will be sure to share your compliments with the team! Thank you for your business! -Nyle Maxwell Taylor
great
People were very nice when they saw you and made you feel welcome received you with a HAPPY SMILE I really appreciate that early in the morning
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience, Virginia! We agree that a happy smile goes a long way and it is great to hear our team made your feel welcomed! -Nyle Maxwell Taylor
A great car buying experience
Dave was great throughout the process. He really went to bat for us getting the Jeep she wanted. No high pressure, just honest customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Jeep, James! Thank you for taking the time to share your experience and for giving us the opportunity to earn your business! Enjoy your new Jeep! -Nyle Maxwell Taylor
GREAT SERVICE!!!!!
THE SERVICE!!!!! I scheduled an appointment for my recall with BRIAN and when I got to the dealership he had me in and out in a timely manner. VERY GREAT GROUP OF PEOPLE THERE AT NYLE MAXWELL!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this awesome review, Charles! We could not be happier to hear you had a great experience with our service department, thank you for your business! -Nyle Maxwell Taylor
Great Service
Everything went as scheduled, and I was kept informed of my vehicle status throughout the day. The service department is excellent, I have always used Maxwell for all the service on my Ram 1500.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfying Experience
Nyle Maxwell's service was fast, friendly, and responsive from my 1st call to the moment I left the dealership. Darin and Brian were thorough in terms of understanding the problems I was experiencing and in explaining the solutions. They also valued my time and worked with me to help minimize wait time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with our service department, Jim! We appreciate you choosing us to take care of your automotive needs and look forwarding to serving you again in the future! -Nyle Maxwell Taylor
Great Service?
Riley was awesome! He made my car buying experience a breeze! I highly recommend Nyle Maxwell Taylor for your car buying needa. I will definitely be a repeat customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, Kylie! We appreciate your business and you taking the time to share your experience! Enjoy your new car! -Nyle Maxwell Taylor
Great service!
We took our 2014 jeep in for 4 recalls to be serviced. They did a great job They even did a free oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Nyle Maxwell in Taylor to take care of your automotive needs! -Nyle Maxwell Taylor
Great servicd
Very easy. Brian was right on time with everything he told me. From the shuttle service to having my jeep done in the same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for trusting your Jeep with us, Sid! We appreciate your taking the time to share your experience and for your business! We look forward to working with you again in the future! -Nyle Maxwell Taylor